At a Glance
- Tasks: Be the go-to tech guru, providing support and troubleshooting for colleagues.
- Company: Victim Support in Cardiff, a supportive team with a hybrid work culture.
- Benefits: Enjoy flexible working, a friendly environment, and opportunities for growth.
- Other info: Join a dynamic team where your contributions truly matter.
- Why this job: Make a difference by helping others while developing your IT skills.
- Qualifications: Experience in 1st/2nd line support and knowledge of Microsoft technologies.
The predicted salary is between 25000 - 35000 £ per year.
Victim Support in Cardiff is seeking an IT Service Desk Analyst to be the first point of contact for colleagues.
You will provide 1st line (and some 2nd line) technical support, troubleshoot incidents, and help users with Windows, Office and hardware in a friendly, professional way.
We welcome applicants with 1st/2nd line experience, familiarity with Microsoft technologies (Windows, Office, Active Directory) and strong communication.
The role includes hybrid working and a supportive team culture.
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IT Service Desk Analyst — Hybrid Role with Growth in Cardiff employer: Victim Support
Join our dedicated team in Avon & Somerset, where we prioritise resilience and compassion in supporting victims of adolescent and child to parent violence. As an employer, we offer a supportive work culture that fosters personal and professional growth, alongside comprehensive training and development opportunities. With a focus on meaningful impact, you will find a rewarding environment that values your contributions and encourages collaboration.
