At a Glance
- Tasks: Provide emotional support and referrals to victims of crime with empathy.
- Company: Victim Support, a leading charity dedicated to helping those affected by crime.
- Benefits: Full-time hours, supportive team environment, and valuable experience in emotional support.
- Other info: Join a passionate team and gain experience in a rewarding field.
- Why this job: Make a real difference in people's lives while developing your skills in a meaningful role.
- Qualifications: Empathy, strong communication skills, and ability to handle sensitive situations.
The predicted salary is between 22050 - 26950 £ per year.
Victim Support in Cardiff is recruiting Helpline Advisors to join the National Contact Centre on a 12-month fixed term contract.
The role is full time (37.5 hours per week) with shifts between 8am–8pm, office-based, with DBS and references required.
You will provide emotional support, information and referrals to victims of crime, working across services while maintaining confidentiality and handling challenging, sensitive situations with empathy.
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Helpline Advisor: Emotional Support & Referrals in Cardiff employer: Victim Support
Join our dedicated team in Avon & Somerset, where we prioritise resilience and compassion in supporting victims of adolescent and child to parent violence. As an employer, we offer a supportive work culture that fosters personal and professional growth, alongside comprehensive training and development opportunities. With a focus on meaningful impact, you will find a rewarding environment that values your contributions and encourages collaboration.
