Victim Support in Cardiff is seeking a Helpline Adviser to support crime victims with emotional support, information and referrals from our National Contact Centre. The role involves cross-service collaboration, handling sensitive disclosures and escalating safeguarding concerns where needed.
Induction runs 4 weeks, 9am-5pm, then fixed rota hours, with 37.5 hour weeks in a office-based environment. Applicants should thrive in a compassionate, high-stakes setting and demonstrate strong
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Crisis Support Helpline Adviser in Cardiff employer: Victim Support
Victim Support is an exceptional employer, offering a supportive and inclusive work environment for Homicide Family Caseworkers in the Central and East of England. With a strong commitment to employee wellbeing, we provide flexible working options, generous annual leave, and comprehensive training programmes that foster career development. Join our passionate team dedicated to making a meaningful impact on the lives of those affected by crime, while enjoying unique benefits such as birthday leave and exclusive discounts.
