24/7 Crisis Support Helpline Advisor in Cardiff

A charity organization in Cardiff seeks a Helpline Advisor to provide emotional support and referrals for crime victims. This role involves working 37.5 hours a week on a 24/7 rota, managing priorities, and responding to sensitive situations. Ideal candidates will possess strong communication skills and a commitment to customer service. Benefits include 28 days annual leave, pension contributions, and ongoing training opportunities. #J-18808-Ljbffr