Trauma-Informed Triage & Early Support Specialist in Ashford
Trauma-Informed Triage & Early Support Specialist

Trauma-Informed Triage & Early Support Specialist in Ashford

Ashford Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide empathetic support to individuals affected by crime and trauma over the phone.
  • Company: Independent charity dedicated to helping victims of crime.
  • Benefits: Flexible shifts, supportive environment, and training provided.
  • Why this job: Make a real difference in people's lives while gaining valuable experience.
  • Qualifications: Motivated individuals with a passion for helping others.
  • Other info: Join a compassionate team and grow your skills in a meaningful role.

The predicted salary is between 36000 - 60000 £ per year.

An independent charity is seeking Initial Support Agents to join their team in Ashford. This role involves providing empathetic support to individuals affected by crime and trauma over the phone. The successful candidates will be trained to understand the unique needs of victims and will work flexible shifts within a supportive environment. If you are motivated and enjoy helping others, this is an excellent opportunity to make a real difference.

Trauma-Informed Triage & Early Support Specialist in Ashford employer: Victim Support

As an independent charity based in Ashford, we pride ourselves on fostering a compassionate and inclusive work culture that prioritises the well-being of both our employees and the individuals we support. Our team members benefit from comprehensive training, flexible working hours, and ample opportunities for personal and professional growth, making this an ideal environment for those passionate about making a meaningful impact in the lives of others.
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Contact Detail:

Victim Support Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Trauma-Informed Triage & Early Support Specialist in Ashford

✨Tip Number 1

Network like a pro! Reach out to people in the charity sector or those who work in trauma support. A friendly chat can lead to insider info about job openings and even referrals.

✨Tip Number 2

Practice your phone skills! Since this role involves providing support over the phone, get comfortable with speaking empathetically and clearly. Role-play with friends or family to build your confidence.

✨Tip Number 3

Show your passion! When you get that interview, make sure to express why helping others is important to you. Share any relevant experiences that highlight your motivation and empathy.

✨Tip Number 4

Apply through our website! We’ve got all the latest job listings, and applying directly can sometimes give you an edge. Plus, it shows you’re serious about joining our team!

We think you need these skills to ace Trauma-Informed Triage & Early Support Specialist in Ashford

Empathy
Communication Skills
Active Listening
Crisis Management
Problem-Solving Skills
Flexibility
Motivation
Supportive Attitude
Understanding of Trauma-Informed Care

Some tips for your application 🫡

Show Your Empathy: When writing your application, make sure to highlight your ability to empathise with others. Use examples from your past experiences where you've supported individuals in distress, as this will resonate with our mission at StudySmarter.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and qualities mentioned in the job description. This shows us that you’re genuinely interested in the role and understand what we’re looking for.

Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on communicating your passion for helping others effectively.

Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Victim Support

✨Understand the Role

Before the interview, take some time to really understand what being a Trauma-Informed Triage & Early Support Specialist involves. Familiarise yourself with the unique needs of victims and how your role will support them. This knowledge will help you answer questions confidently and show your genuine interest in the position.

✨Show Empathy

Since this role is all about providing empathetic support, be prepared to demonstrate your ability to connect with others. Think of examples from your past experiences where you've shown empathy or helped someone in need. This will highlight your suitability for the role and reassure the interviewers that you can handle sensitive situations.

✨Ask Thoughtful Questions

Interviews are a two-way street, so don’t forget to prepare some thoughtful questions to ask the interviewers. Inquire about the training process, the team dynamics, or how they measure success in this role. This shows that you’re not only interested in the job but also in how you can contribute to the charity’s mission.

✨Be Yourself

Finally, just be yourself! The charity is looking for motivated individuals who genuinely want to help others. Let your personality shine through during the interview. Authenticity can make a lasting impression and help you stand out as a candidate who truly cares about making a difference.

Trauma-Informed Triage & Early Support Specialist in Ashford
Victim Support
Location: Ashford
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  • Trauma-Informed Triage & Early Support Specialist in Ashford

    Ashford
    Full-Time
    36000 - 60000 £ / year (est.)
  • V

    Victim Support

    50-100
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