At a Glance
- Tasks: Support victims of crime, manage volunteers, and ensure effective service delivery.
- Company: Victim Support Scotland - dedicated to empowering those affected by crime.
- Benefits: 39 days holiday, pension scheme, mental health support, and discounts on various services.
- Other info: Flexible working hours and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience in a similar role, strong leadership, and commitment to professional development.
The predicted salary is between 27598 - 36445 £ per year.
Victim Support Scotland (VSS) provides support and information to people affected by crime and campaigns for victim and witness rights. Our services are free, confidential, and tailored to individuals' needs.
Our vision is that people affected by crime - victims, witnesses, and their families - are treated with dignity and respect and are at the heart of justice in Scotland. We aim to ensure that those affected by crime receive high quality support that will help them recover from their experiences.
Organisational Values:
- Victims Are at the Heart of Everything We Do
- We Care
- We Work with Intent
- We Are Ambitious
- We Persevere
VSS is committed to the safeguarding and welfare of all our service users and has a thorough recruitment and selection process including PVG scheme checks.
This is an exciting opportunity to join our team as a Support Coordinator (Armed Forces) 14hpw permanent + 21hpw 2-Years Fixed-Term contract. Working week will be between Monday - Friday between 8am - 8pm & Saturdays 10am - 4pm.
Salary band: £27,598 - £36,445. Salary on appointment will normally be at the lower salary point, with progression subject to review.
Primary location: The Quadrant Poynernook Road, Aberdeen. You will be expected to cover throughout North-East of Scotland locality.
You will be responsible for ensuring that VSS's local service development and delivery plan is being implemented within your geographical area(s). You will also be responsible for all aspects of volunteer engagement with VSS at your services, including recruitment, induction, learning and development, ongoing performance management and support.
You will bring experience from a similar role and a commitment to your own professional development. As a confident and supportive leader, you will know how to motivate others, build trust, and drive performance. You believe in fairness and inclusion with the confidence to challenge discrimination, bias, or stereotyping when you see it.
You will have a specific focus on supporting people from Armed Forces communities who are affected by domestic abuse, providing tailored, one-to-one support when required, helping individuals to feel safe, heard, informed and empowered, in partnership with Scottish Women’s Aid.
Due to the geography of the area, it is essential you have a full clean driving licence and access to your own vehicle.
What we offer:
- Enhanced annual leave package of 39 days (pro-rata) holiday.
- Pension with generous employer contribution.
- Free and confidential Employee Assistance Programme.
- Access to a health cash plan covering various benefits.
- Flexible and inclusive work policies.
- Comprehensive learning and development opportunities.
The closing date for this job is midnight on Sunday, 26 July 2026.
As a Disability Confident Committed employer, please advise if you require any adjustments in the application process.
Support Coordinator - 479815 employer: Victim Support Scotland
Victim Support Scotland is an exceptional employer dedicated to empowering individuals affected by crime, offering a supportive and compassionate work environment. With a strong commitment to employee growth and well-being, staff are encouraged to develop their skills while making a meaningful impact in the community. Located in Scotland, VSS provides flexible working hours and a culture that prioritises dignity and respect for both employees and those they serve.
StudySmarter Expert Advice🤫
We think this is how you could land Support Coordinator - 479815
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Victim Support Scotland.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Victim Support Scotland!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Victim Support Scotland, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Victim Support Scotland or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Support Coordinator - 479815
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Victim Support Scotland:Before hitting send, make sure to tailor your application specifically to Victim Support Scotland! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Victim Support Scotland
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
