Support Coordinator

Support Coordinator

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Victim Support Scotland

At a Glance

  • Tasks: Support individuals affected by crime, providing tailored information and assistance.
  • Company: Victim Support Scotland, dedicated to empowering victims and witnesses.
  • Benefits: Flexible hours, meaningful work, and a chance to make a real difference.
  • Other info: 12-month fixed-term role with a commitment to safeguarding and welfare.
  • Why this job: Join a passionate team and help people regain their strength and security.
  • Qualifications: Empathy, strong communication skills, and a desire to support others.

The predicted salary is between 30000 - 40000 £ per year.

Victim Support Scotland (VSS) provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs.

Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland. We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation that makes a lasting difference.

Our mission at Victim Support Scotland is to ensure that those affected by crime receive high quality support that will help them recover from their experiences. We aim to do this by adhering to our own organisational values:

  • Victims Are at the Heart of Everything We Do
  • We Care
  • We Work with Intent
  • We Are Ambitious
  • We Persevere

Everything we do is driven by our dedication to supporting and empowering victims and witnesses, so they have improved health and well-being, feel safer, more secure, and informed. We are an effective organisation that makes a lasting difference to the people we support, and these values are reflected in the behaviours expected of all staff and volunteers.

VSS is committed to the safeguarding and welfare of all of our service users and has a thorough and rigorous recruitment and selection process including PVG scheme checks in place to ensure this commitment is met.

This is an exciting opportunity to join our team as a Support Coordinator on a 12-month fixed-term basis, 20 hours per week. Working week will be between the following days and hours: Monday - Friday between 8am - 8pm.

Support Coordinator employer: Victim Support Scotland

Victim Support Scotland is an exceptional employer dedicated to empowering individuals affected by crime, offering a supportive and compassionate work environment. With a strong commitment to employee growth and well-being, staff are encouraged to develop their skills while making a meaningful impact in the community. Located in Scotland, VSS provides flexible working hours and a culture that prioritises dignity and respect for both employees and those they serve.

Victim Support Scotland

Contact Details:

Victim Support Scotland Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Support Coordinator

Tip Number 1

Network like a pro! Reach out to people in the field of victim support or related areas. Attend events, join online forums, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings!

Tip Number 2

Prepare for interviews by researching VSS and understanding their mission and values. Think about how your experiences align with their commitment to supporting victims. This will help you stand out as someone who truly gets what they’re all about.

Tip Number 3

Practice your responses to common interview questions, especially those related to empathy and support. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your thoughts clearly and confidently.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at VSS and making a difference in the lives of those affected by crime.

We think you need these skills to ace Support Coordinator

Empathy
Communication Skills
Organisational Skills
Problem-Solving Skills
Attention to Detail
Confidentiality
Time Management

Some tips for your application 🫡

Show Your Passion:When you're writing your application, let your passion for supporting victims and witnesses shine through. We want to see how much you care about making a difference in people's lives!

Tailor Your Application:Make sure to customise your application to reflect the values of Victim Support Scotland. Highlight your experience and skills that align with our mission to empower those affected by crime.

Be Clear and Concise:Keep your writing clear and to the point. We appreciate straightforward communication, so avoid jargon and make it easy for us to see why you’d be a great fit for the role.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Support Coordinator position.

How to prepare for a job interview at Victim Support Scotland

Understand the Mission

Before your interview, take some time to really understand Victim Support Scotland's mission and values. Familiarise yourself with how they empower victims and witnesses, as this will help you align your answers with their core principles during the interview.

Show Empathy and Care

As a Support Coordinator, empathy is key. Prepare examples from your past experiences where you've demonstrated care and support for others. This will show that you embody the values of putting victims at the heart of everything you do.

Be Ready to Discuss Challenges

Think about challenges you've faced in previous roles, especially those related to supporting vulnerable individuals. Be prepared to discuss how you persevered and worked with intent to overcome these challenges, as this reflects the organisation's ambitious spirit.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in supporting victims. This shows your genuine interest in the role and helps you assess if it's the right fit for you.