Support Co-ordinator

Overview

Victim Support Scotland – Empowering People Affected by Crime.

We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference.

Who We Are?

Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs. Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland.

Our mission at Victim Support Scotland is to ensure that those affected by crime receive high quality support that will help them recover from their experiences. We aim to do this by adhering to our own organisational values:

• Victims Are at the Heart of Everything We Do
• We Care
• We Work with Intent
• We Are Ambitious
• We Persevere

We want victims and witnesses to be at the heart of everything we do, so they have improved health and well-being, feel safer, more secure, and informed. We are an effective organisation that makes a lasting difference to the people we support, and these values are reflected in the behaviours expected of all staff and volunteers.

VSS is committed to the safeguarding and welfare of all of our service users and has a thorough and rigorous recruitment and selection process including PVG scheme checks in place to ensure this commitment is met.

What is the role

This is an exciting opportunity to join our team as a Support Co-ordinator. Working week will be on a rotation system between the following days and hours:

• Monday – Friday between 8am – 8pm
• Saturday 10am – 2pm

Salary and location

Salary band: £27,598 – £36,445. Salary on appointment will normally be at the lower salary point, with progression subject to review — in line with VSS progression arrangements. A higher salary placing will only be considered in exceptional circumstances subject to experience demonstrated.

Primary location: Glenrothes, with the potential move to Dunfermline. You will be expected to cover throughout Central Scotland & Fife locality is required.

Postholder will be reporting directly to a Locality Manager. You will be responsible for ensuring, within your Service(s), that VSS’s local service development and delivery plan is being implemented within your geographical area(s). Service delivery is provided by a team of skilled and knowledgeable volunteers; you will be responsible for planning their deployment to ensure that the service delivered meets the desired outcomes of victims and witnesses of crime, our service users. Responsible for all aspects of a volunteer engagement with VSS at your services, including recruitment, induction, learning and development, ongoing performance management and support. Contributing to business planning and coordination ensuring that continuous learning takes place to monitor that the outcomes of service users are being met.

If you are looking for a role with a purpose, where you can really make a difference, then this may be the role for you.

What you’ll need to be successful

We are looking for someone who is experienced in a similar role and can evidence continuing professional development, an effective leadership style, the ability to build confidence, motivate and improve performance. The candidate should have analytical skills, and be able to understand, collect, analyse, report and present data. The role requires the ability to challenge stereotyping, prejudice, discrimination and bias. Good working knowledge of the voluntary/charity sector is required, as is a willingness to be flexible in working hours and to travel as required. A full UK driving licence is desirable but not essential.

Further details of this role are available in the job description – Support Co-ordinator.

Please note

Please note – This post will be subject to a satisfactory PVG check.

What we offer

When you work for Victim Support Scotland, your wellbeing is important to us. We offer an enhanced annual leave package of 39 days, and access to a free health cash plan which includes cover for you and your family across a range of benefits, including dental cover, access to a virtual GP, counselling, legal support and discounts on gym memberships, cinema tickets, retail and more. We also offer a generous pension, enhanced maternity and paternity pay and access to a credit union. Supporting employee development is important to us and we offer comprehensive learning and development opportunities.

As a Disability Confident Committed employer, please advise if you require any adjustments in the application process by contacting us.

Closing date

Closing date – Sunday 12 October.

Please note – Interviews and selection may happen prior to the closing date, so please submit your application asap.