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- Tasks: Coordinate support services for victims of crime and manage volunteer engagement.
- Company: Join Victim Support Scotland, a charity dedicated to empowering those affected by crime.
- Benefits: Enjoy 39 days of annual leave, health cash plan, and comprehensive development opportunities.
- Why this job: Make a real difference in people's lives while working in a compassionate and inclusive environment.
- Qualifications: Experience in a similar role, strong leadership skills, and knowledge of the charity sector required.
- Other info: Flexible working hours and travel may be necessary; PVG check is mandatory.
The predicted salary is between 30000 - 42000 £ per year.
Victim Support Scotland – Empowering People Affected by Crime.
We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference.
Who We Are?
Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs. Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland. Our mission is to ensure that all those affected by crime receive high quality support that will help them to recover from their experiences. All our work is guided and underpinned by our six core principles of being engaging and compassionate; inclusive and accessible; person-centred; adaptive, flexible, and responsive; collaborative; and knowledgeable and skilled. Now is the time to join Victim Support Scotland, helping us work towards the ambitions of our 5-year plan:Empowering people affected by crime: VSS Strategy 2021-2026.
VSS is committed to the safeguarding and welfare of all of our service users and has a thorough and rigorous recruitment and selection process including PVG scheme checks in place to ensure this commitment is met.
What is the role
This is an exciting opportunity to join our team as a Support Co-ordinator (Maternity Cover – FTC , until April 2026), working 35 hours per week.
Working Week will be a rotation system between as follows days and hours:
- Monday – Friday between 8am – 8pm & Saturdays 10am – 4pm
Primary location: Glasgow, however you will be expected to cover throughout the locality is required.
Reporting directly to a Locality Manager, you will be responsible for ensuring, within your Service(s), that VSS’s local service development and delivery plan is being implemented within your geographical area(s). Service delivery is provided by a team of skilled and knowledgeable volunteers, you will be responsible for planning their deployment to ensure that the service delivered meets the desired outcomes of victims and witnesses of crime, our service users. Responsible for all aspects of a volunteer engagement with VSS at your services, including recruitment, induction, learning and development, ongoing performance management and support. Contributing to business planning and co-ordination ensuring that continuous learning takes place to monitor that the outcomes of service users are being met.
If you are looking for a role with a purpose, where you can really make a difference, then this may be the role for you.
What you’ll need to be successful
We are looking for someone who is experienced in a similar role and can evidence of continuing professional development, effective leadership style, able to build confidence, motivate and improve performance. Someone who has analytical skills, must be able to understand, collect, analyse, report and present data. Someone who has the ability to challenge stereotyping, prejudice, discrimination and bias. Good working knowledge of the voluntary/charity sector is required, as is a willingness to be flexible in working hours and able to travel as required.
Further details of this role are available in the job description – support co-ordinator
Please note – This post will be subject to a satisfactory PVG check.
What we offer?
When you work for Victim Support Scotland, your wellbeing is important to us. Not only do we offer an enhanced annual leave package of 39 days, but you will also have access to our free health cash plan which includes cover for you and your family across a range of benefits, which include, dental cover, access to a virtual GP, counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more. In addition we offer a generous pension, enhanced maternity and paternity pay and access to a credit union. Supporting employee development is important to us and we offer comprehensive learning and development opportunities.
As a Disability Confident Committed employer, please advise if you require any adjustments in the application process by contactingJobs@victimsupportsco.org.uk.
Closing date – Wednesday 03 September by 5pm.
Please note- Interviews and selection may happen prior to the closing date, so please submit your application asap.
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Support Co-ordinator employer: VICTIM SUPPORT SCOTLAND
Contact Detail:
VICTIM SUPPORT SCOTLAND Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Co-ordinator
✨Tip Number 1
Familiarise yourself with the core principles of Victim Support Scotland. Understanding their commitment to being engaging, compassionate, and inclusive will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any experience you have in volunteer management or support roles. Be ready to discuss specific examples of how you've motivated and developed volunteers in previous positions.
✨Tip Number 3
Prepare to demonstrate your analytical skills by discussing how you've collected and presented data in past roles. This is crucial for the Support Co-ordinator position, so having concrete examples will set you apart.
✨Tip Number 4
Show your understanding of the voluntary sector by discussing current trends or challenges it faces. This will illustrate your knowledge and passion for the field, making you a more attractive candidate.
We think you need these skills to ace Support Co-ordinator
Some tips for your application 🫡
Understand the Organisation: Familiarise yourself with Victim Support Scotland's mission and values. Highlight how your personal values align with their commitment to supporting victims and witnesses of crime in your application.
Tailor Your CV: Ensure your CV reflects relevant experience in support coordination or similar roles. Emphasise your leadership skills, volunteer management experience, and any analytical skills that demonstrate your ability to collect and present data effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your understanding of the voluntary sector. Use specific examples from your past experiences to illustrate how you meet the job requirements and can contribute to the organisation's goals.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a role that involves supporting vulnerable individuals.
How to prepare for a job interview at VICTIM SUPPORT SCOTLAND
✨Understand the Organisation's Mission
Before your interview, take some time to research Victim Support Scotland's mission and values. Familiarise yourself with their core principles, as this will help you demonstrate your alignment with their goals during the conversation.
✨Showcase Your Leadership Skills
As a Support Co-ordinator, effective leadership is crucial. Prepare examples from your past experiences where you've successfully led a team or motivated volunteers. Highlight how you can build confidence and improve performance in others.
✨Demonstrate Analytical Abilities
The role requires strong analytical skills. Be ready to discuss how you've collected, analysed, and presented data in previous roles. Consider bringing a specific example that illustrates your ability to use data to drive decisions.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle challenging situations, especially regarding discrimination and bias. Think of scenarios where you've effectively challenged stereotypes or supported inclusivity, and be prepared to share these stories.