Sessional Worker - National Support Centre in Glasgow

Sessional Worker - National Support Centre in Glasgow

Glasgow Full-Time No working from home possible
VICTIM SUPPORT SCOTLAND

At a Glance

  • Tasks: Support victims of crime through our National Helpline and online platforms.
  • Company: Victim Support Scotland empowers those affected by crime with tailored support and advocacy.
  • Benefits: Earn £15.16 per hour, enjoy 5.6 weeks annual leave, and receive full training.
  • Other info: Flexible hours with opportunities for personal development; early applications encouraged.
  • Why this job: Make a real difference in people's lives while working in a compassionate and inclusive environment.
  • Qualifications: Experience in a similar role, strong organisational skills, and analytical abilities required.

Location: Granite House, 31-33 Stockwell St, G1 4RZ

Rate: £15.16 per hour

Contract Type: Temporary

Position Type: Supply/Casual/Relief

Victim Support Scotland – Empowering People Affected by Crime

We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference.

Who We Are?

Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs.

  • Our Vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland.
  • Our Mission is to ensure that all those affected by crime receive high quality support that will help them to recover from their experiences.

All our work is guided and underpinned by our six core principles of being engaging and compassionate; inclusive and accessible; person-centred; adaptive, flexible, and responsive; collaborative; and knowledgeable and skilled. Now is the time to join Victim Support Scotland, helping us work towards the ambitions of our 5-year plan: Empowering people affected by crime: VSS Strategy 2021-2026.

What is the role

We are recruiting for a sessional worker National Support Centre (NSC) based in Glasgow. Our (NSC) provides 7-day support to people experiencing crime. The support we provide centres around our National Helpline and online platforms.

We receive and process referrals from across Scotland from Courts, Police, external agencies and people themselves who have been affected by crime. The NSC is very much the first point of contact for people needing our support.

As part of the National Support Centre Team, you will be responsible for a team of volunteers delivering, implementing and evaluating the nationwide National Support Centre function across VSS. When no volunteers are available, you will be required to do direct service delivery. You will ensure that volunteers are supported, knowledgeable and capable of delivering the support that meets the service user’s needs.

Primary location: Granite House, Glasgow.

If you are looking for a role with a purpose, where you can really make a difference, then this may be the role for you.

What you’ll need to be successful

We are looking for people who are experienced in a similar role. Someone who has the ability to plan and organise complex workload with shifting deadlines in order to meet specific targets, ensuring quality output and able to demonstrate digital approaches to your area of work. Someone with analytical skills – must be able to understand, collect, analyse, report and present data.

VSS is committed to the safeguarding and welfare of all of our service users and has a thorough and rigorous recruitment and selection process including PVG scheme checks in place to ensure this commitment is met.

What we offer?

Sessional Workers receive an hourly rate of £15.16 per hour. Full training is provided as well as opportunities for further development. Entitled to 5.6 weeks annual leave pro rata.

As a Disability Confident Committed employer, please advise if you require any adjustments in the application process by contacting Jobs@victimsupportsco.org.uk

Please note - This post will be subject to a satisfactory PVG check.

We will be able to interview as applications come in, so early applications are welcomed and encouraged.

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Sessional Worker - National Support Centre in Glasgow employer: VICTIM SUPPORT SCOTLAND

Victim Support Scotland is an exceptional employer dedicated to empowering individuals affected by crime, offering a supportive and compassionate work environment in the heart of Glasgow. With a commitment to employee development, comprehensive training, and a focus on well-being, we ensure that our team members are equipped to make a meaningful impact in the community. Join us at Granite House, where your contributions will be valued, and you will have the opportunity to grow within an organisation that prioritises dignity, respect, and inclusivity for all.

VICTIM SUPPORT SCOTLAND

Contact Details:

VICTIM SUPPORT SCOTLAND Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Sessional Worker - National Support Centre in Glasgow

Tip Number 1

Familiarise yourself with Victim Support Scotland's core principles. Understanding their commitment to being engaging, compassionate, and person-centred will help you align your approach during interviews and discussions.

Tip Number 2

Highlight any previous experience you have in supporting individuals affected by crime or similar situations. Be ready to share specific examples of how you've made a difference in someone's life.

Tip Number 3

Prepare to discuss your organisational skills and how you manage complex workloads. Think of instances where you've successfully met tight deadlines while ensuring quality output.

Tip Number 4

Showcase your analytical skills by discussing how you've collected, analysed, and presented data in past roles. This will demonstrate your ability to contribute effectively to the National Support Centre's functions.

We think you need these skills to ace Sessional Worker - National Support Centre in Glasgow

Experience in a similar role
Ability to plan and organise complex workloads
Strong time management skills
Analytical skills for data collection and reporting
Excellent communication skills
Empathy and compassion towards service users
Ability to work collaboratively with volunteers

Some tips for your application 🫡

Understand the Role:Read the job description thoroughly to understand the responsibilities and requirements of the Sessional Worker position. Tailor your application to highlight relevant experience and skills that align with the role.

Highlight Relevant Experience:In your CV and cover letter, emphasise any previous experience in support roles, particularly those involving vulnerable individuals or victims of crime. Use specific examples to demonstrate your ability to plan, organise, and deliver quality support.

Showcase Analytical Skills:Since the role requires analytical skills, include examples of how you have collected, analysed, and reported data in past positions. This could be through case management, reporting outcomes, or evaluating service delivery.

Personalise Your Application:Make sure to personalise your cover letter by addressing it to the hiring manager if possible. Express your passion for supporting victims of crime and how your values align with Victim Support Scotland's mission and vision.

How to prepare for a job interview at VICTIM SUPPORT SCOTLAND

Understand the Organisation's Mission

Before your interview, take some time to research Victim Support Scotland's mission and values. Understanding their commitment to supporting victims and witnesses will help you align your answers with their core principles during the interview.

Demonstrate Your Experience

Be prepared to discuss your previous experience in similar roles. Highlight specific examples where you've successfully managed a team or provided support to individuals in need, as this will showcase your suitability for the sessional worker position.

Showcase Your Analytical Skills

Since the role requires analytical skills, think of instances where you've collected, analysed, and presented data effectively. Be ready to explain how these skills can contribute to improving the services offered by the National Support Centre.

Prepare Questions for the Interviewers

Having thoughtful questions ready shows your genuine interest in the role and the organisation. Ask about the training provided for volunteers or how success is measured within the National Support Centre, which can also give you insights into their expectations.