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- Tasks: Coordinate support services for victims of crime and manage a team of dedicated volunteers.
- Company: Victim Support Scotland - empowering individuals affected by crime.
- Benefits: 39 days holiday, pension scheme, mental health support, and discounts on various services.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience in a similar role and strong leadership skills required.
- Other info: Flexible working hours and opportunities for professional development.
The predicted salary is between 22700 - 30300 £ per year.
Who We Are
Victim Support Scotland (VSS) provides support and information to people affected by crime and campaigns for victim and witness rights. Our services are free, confidential, and tailored to individuals’ needs. Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of justice in Scotland. We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed.
Our mission
At Victim Support Scotland, we ensure that those affected by crime receive high-quality support that will help them recover from their experiences. We aim to do this by adhering to our organisational values:
- Victims Are at the Heart of Everything We Do
- We Care
- We Work with Intent
- We Are Ambitious
- We Persevere
Everything we do is driven by our dedication to supporting and empowering victims and witnesses. VSS is committed to the safeguarding and welfare of all our service users and has a thorough recruitment and selection process including PVG scheme checks.
What is the role?
This is an exciting opportunity to join our team as a Support Coordinator, 14 hours per week. Working week will be between Monday - Friday, 8am - 8pm, and Saturdays 10am - 4pm. On occasion, you will be required to attend the Inverness office. Salary band: £27,598 - £36,445 (pro-rata). Salary on appointment will normally be at the lower salary point, with progression subject to review.
Primary location: Sherriff Court House, Albany Street, Oban, PA34 4AL. You will be expected to cover throughout Highlands & Islands. You will report directly to a Locality Manager and be responsible for ensuring that VSS’s local service development and delivery plan is implemented within your geographical area(s).
You will also be responsible for all aspects of volunteer engagement with VSS at your services, including recruitment, induction, learning and development, ongoing performance management, and support. Contributing to business planning and co-ordination to ensure continuous learning takes place is also part of the role.
You will bring experience from a similar role and a commitment to your own professional development. As a confident and supportive leader, you will know how to motivate others, build trust, and drive performance. You’re comfortable working with data gathering, analysing, and presenting insights that help shape decisions. You believe in fairness and inclusion with the confidence to challenge discrimination, bias, or stereotyping when you see it. You have a solid understanding of the voluntary and charity sector, and willingness to be flexible in working hours and able to travel as required.
If you are looking for a role with a purpose, where you can really make a difference, we want to hear from you!
Further details of this role are available in the job description & the candidate pack.
Please note - This post will be subject to a satisfactory PVG/Disclosure check.
What we offer
- Holiday: We offer an enhanced annual leave package of 39 days (pro-rata) holiday.
- Pension: Join the Standard Life Pension with generous employer contributions.
- Support: Access to our free and confidential Employee Assistance Programme for mental, emotional, and physical wellbeing.
- Discounts: Access to a free health cash plan covering various benefits.
- Flexibility and development: Comprehensive learning and development opportunities.
As a Disability Confident Committed employer, please advise if you require any adjustments in the application process by contacting us.
Support Coordinator in Oban employer: VICTIM SUPPORT SCOTLAND
Contact Detail:
VICTIM SUPPORT SCOTLAND Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Coordinator in Oban
✨Tip Number 1
Network like a pro! Reach out to people in the sector, attend events, and connect with current employees at Victim Support Scotland. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by understanding VSS's mission and values. Think about how your experiences align with their commitment to supporting victims and witnesses. Show them you’re not just a fit on paper but also in spirit!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to leadership and volunteer management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Support Coordinator in Oban
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to reflect the values and mission of Victim Support Scotland. Highlight your experience in supporting individuals and how you align with our commitment to empowering victims and witnesses.
Showcase Your Skills: Don’t hold back on showcasing your skills! Whether it’s your leadership abilities or your knack for data analysis, make sure to provide examples that demonstrate how you can contribute to our team and the people we support.
Be Authentic: We want to get to know the real you! Be genuine in your application and let your passion for making a difference shine through. Share your personal motivations for wanting to join us at Victim Support Scotland.
Apply Through Our Website: Remember, the best way to apply is through our website. It’s straightforward and ensures your application goes directly to us. Plus, you’ll find all the details you need about the role and our organisation there!
How to prepare for a job interview at VICTIM SUPPORT SCOTLAND
✨Know the Mission
Before your interview, take some time to really understand Victim Support Scotland's mission and values. Familiarise yourself with how they empower victims and witnesses. This will help you align your answers with their core principles during the interview.
✨Showcase Your Experience
Be ready to discuss your previous experience in similar roles. Think of specific examples where you've successfully supported individuals or managed volunteers. Highlight your leadership skills and how you've motivated others to achieve positive outcomes.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and approach to sensitive situations. Practice responding to hypothetical scenarios related to victim support, ensuring you demonstrate empathy and a commitment to safeguarding.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, ongoing training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
