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- Tasks: Coordinate support services for victims of crime and manage a team of dedicated volunteers.
- Company: Victim Support Scotland - empowering individuals affected by crime.
- Benefits: 39 days holiday, pension scheme, mental health support, and flexible working options.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in a similar role and a passion for supporting others.
- Other info: Join a supportive team committed to fairness and inclusion.
The predicted salary is between 27598 - 36445 £ per year.
Victim Support Scotland (VSS) provides support and information to people affected by crime and campaigns for victim and witness rights. Our services are free, confidential, and tailored to individuals’ needs. Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of justice in Scotland.
We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed. Our mission is to ensure that those affected by crime receive high quality support that will help them recover from their experiences.
Organisational Values:
- Victims Are at the Heart of Everything We Do
- We Care
- We Work with Intent
- We Are Ambitious
- We Persevere
VSS is committed to the safeguarding and welfare of all our service users and has a thorough recruitment and selection process including PVG scheme checks in place to ensure this commitment is met.
What is the role?
This is an exciting opportunity to join our team as a Support Coordinator, 14 hours per week. Working week will be between Monday - Friday between 8am - 8pm & Saturdays 10am - 4pm. Salary band: £27,598 - £36,445. Salary on appointment will normally be at the lower salary point, with progression subject to review.
Primary location: Dalziel Building, 7 Scott Street, Motherwell, ML1 1PM. You will be expected to cover throughout Highlands & Islands. You will be reporting directly to a Locality Manager and responsible for ensuring that VSS’s local service development and delivery plan is being implemented within your geographical area(s).
You will also be responsible for all aspects of volunteer engagement with VSS at your services, including recruitment, induction, learning and development, ongoing performance management and support. Contributing to business planning and co-ordination ensuring that continuous learning takes place to monitor that the outcomes of service users are being met is also part of the role.
You will bring experience from a similar role and a commitment to your own professional development. As a confident and supportive leader, you will know how to motivate others, build trust, and drive performance. You’re comfortable working with data gathering, analysing, and presenting insights that help shape decisions. Some court experience would be advantageous.
You believe in fairness and inclusion with the confidence to challenge discrimination, bias, or stereotyping when you see it. Alongside this, you have a solid understanding of the voluntary and charity sector, and willingness to be flexible in working hours and able to travel as required.
If you are looking for a role with a purpose, where you can really make a difference, we want to hear from you!
What we offer:
- Holiday: 39 days (pro-rata) holiday, 42 days (pro-rata) from Grade 6 and above.
- Pension: Join the Standard Life Pension with generous employer contribution.
- Support: Access to a free and confidential Employee Assistance Programme for mental, emotional, and physical wellbeing.
- Discounts: Free health cash plan covering dental, virtual GP, counselling, legal support, and discounts on gym memberships, cinema tickets, retail, and more.
- Flexibility and development: Flexible and inclusive work policies, comprehensive learning and development opportunities.
As a Disability Confident Committed employer, please advise if you require any adjustments in the application process by contacting us.
Support Coordinator in Motherwell employer: VICTIM SUPPORT SCOTLAND
Contact Detail:
VICTIM SUPPORT SCOTLAND Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Coordinator in Motherwell
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to Victim Support Scotland. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research VSS’s values and mission. Show us how your experience aligns with empowering victims and witnesses – it’ll make you stand out!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Get comfortable talking about your skills and experiences, especially how they relate to supporting others and working with volunteers.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a thank-you email. It shows your enthusiasm for the role and keeps you fresh in our minds as we make decisions.
We think you need these skills to ace Support Coordinator in Motherwell
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to reflect the values and mission of Victim Support Scotland. Highlight your experience in supporting individuals and how you align with our commitment to putting victims at the heart of everything we do.
Showcase Your Skills: Don’t forget to emphasise your skills in leadership, data analysis, and volunteer engagement. We want to see how you can motivate others and drive performance, so give us examples that demonstrate your capabilities.
Be Authentic: Let your personality shine through! We’re looking for someone who is genuinely passionate about making a difference. Share your motivations for applying and how you believe you can contribute to our mission.
Apply Through Our Website: Remember to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at VICTIM SUPPORT SCOTLAND
✨Know the Mission
Before your interview, take some time to really understand Victim Support Scotland's mission and values. Familiarise yourself with how they empower victims and witnesses, as this will help you align your answers with their core principles during the interview.
✨Showcase Your Experience
Be ready to discuss your previous experience in similar roles. Highlight specific examples where you've successfully supported individuals or managed volunteers. This will demonstrate your capability and commitment to the role of Support Coordinator.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle sensitive situations. Think about past experiences where you had to navigate challenging circumstances and be prepared to share how you approached them.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, volunteer engagement strategies, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
