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- Tasks: Coordinate support services for victims of crime and manage a team of dedicated volunteers.
- Company: Victim Support Scotland, empowering individuals affected by crime with dignity and respect.
- Benefits: Flexible hours, meaningful work, and the chance to make a real difference in people's lives.
- Other info: Opportunity for professional development and a supportive work environment.
- Why this job: Join a passionate team and help create positive change for victims and witnesses.
- Qualifications: Experience in a similar role, strong leadership skills, and a commitment to fairness.
The predicted salary is between 30000 - 40000 £ per year.
Victim Support Scotland (VSS) provides support and information to people affected by crime and campaigns for victim and witness rights. Our services are free, confidential, and tailored to individuals’ needs. Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland.
We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed. Our mission at Victim Support Scotland is to ensure that those affected by crime receive high quality support that will help them recover from their experiences.
Organisational Values
- Victims Are at the Heart of Everything We Do
- We Care
- We Work with Intent
- We Are Ambitious
- We Persevere
VSS is committed to the safeguarding and welfare of all of our service users and has a thorough and rigorous recruitment and selection process including PVG scheme checks in place to ensure this commitment is met.
What is the role?
This is an exciting opportunity to join our team as a Support Coordinator on a 12-month fixed-term basis, 20 hours per week. Working week will be between Monday - Friday between 8am - 8pm & Saturdays 10am - 4pm. Primary location: Lanark Sheriff Court, 24 Hope Street, Lanark, ML11 7NE. You will also be expected to cover Hamilton Sheriff Court, 4 Beckford Street, Hamilton, ML3 0BT.
You will be reporting directly to a Locality Manager and you will be responsible for ensuring, within your Service(s), that VSS’s local service development and delivery plan is being implemented within your geographical area(s). Service delivery is provided by a team of skilled and knowledgeable volunteers and you will be responsible for planning their deployment to ensure that the service delivered meets the desired outcomes of victims and witnesses of crime and our service users.
You will also be responsible for all aspects of volunteer engagement with VSS at your services, including recruitment, induction, learning and development, ongoing performance management and support. Contributing to business planning and co-ordination ensuring that continuous learning takes place to monitor that the outcomes of service users are being met is also part of the role.
If you are looking for a role with a purpose, where you can really make a difference, we want to hear from you! You will bring experience from a similar role and a commitment to your own professional development. As a confident and supportive leader, you will know how to motivate others, build trust, and drive performance. You’re comfortable working with data gathering, analysing, and presenting insights that help shape decisions. You believe in fairness and inclusion with the confidence to challenge discrimination, bias, or stereotyping when you see it. Alongside this, you have a solid understanding of the voluntary and charity sector, and be willing to work flexible hours, and be prepared to travel when necessary.
Please note - This post will be subject to a satisfactory PVG/Disclosure check.
Support Coordinator in Lanark employer: Victim Support Scotland
Contact Detail:
Victim Support Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Coordinator in Lanark
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to Victim Support Scotland. Attend events, join online forums, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching VSS thoroughly. Understand their mission, values, and recent initiatives. This will not only help you answer questions but also show that you’re genuinely interested in making a difference in the lives of victims and witnesses.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to leadership and volunteer management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your relevant experience effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great opportunity to reiterate your enthusiasm for the role.
We think you need these skills to ace Support Coordinator in Lanark
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to reflect the values and mission of Victim Support Scotland. Highlight your experience in supporting individuals and how you align with their commitment to empowering victims and witnesses.
Showcase Your Leadership Skills: As a Support Coordinator, you'll be leading volunteers, so don’t forget to share examples of how you've motivated and supported teams in the past. We want to see your confident and supportive leadership style shine through!
Be Data Savvy: Since the role involves working with data, make sure to mention any experience you have in gathering, analysing, and presenting insights. This will show us that you're comfortable using data to drive decisions and improve service delivery.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team!
How to prepare for a job interview at Victim Support Scotland
✨Know the Organisation Inside Out
Before your interview, take some time to research Victim Support Scotland thoroughly. Understand their mission, values, and the specific services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Support Coordinator, you'll need to demonstrate your ability to lead and motivate volunteers. Prepare examples from your past experiences where you've successfully managed teams or projects. Highlight how you built trust and drove performance among your colleagues.
✨Be Ready to Discuss Data Handling
Since the role involves data gathering and analysis, be prepared to discuss your experience with these tasks. Think of specific instances where your insights led to positive changes or decisions. This will show that you're not just comfortable with data, but that you can use it to make a real impact.
✨Emphasise Your Commitment to Inclusion
Victim Support Scotland values fairness and inclusion, so be ready to talk about your understanding of these principles. Share any experiences where you've challenged discrimination or bias, and explain how you would promote an inclusive environment within the organisation.