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- Tasks: Support victims of crime and coordinate volunteer services to make a real difference.
- Company: Victim Support Scotland, dedicated to empowering those affected by crime.
- Benefits: 39 days holiday, pension scheme, mental health support, and discounts on various services.
- Why this job: Join a mission-driven team and help create a safer, more supportive community.
- Qualifications: Experience in a similar role and a passion for supporting vulnerable individuals.
- Other info: Flexible working hours and opportunities for professional development.
The predicted salary is between 22700 - 30300 £ per year.
Victim Support Scotland (VSS) provides support and information to people affected by crime and campaigns for victim and witness rights. Our services are free, confidential, and tailored to individuals’ needs. Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland.
We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed. Our mission at Victim Support Scotland is to ensure that those affected by crime receive high quality support that will help them recover from their experiences.
Organisational Values
- Victims Are at the Heart of Everything We Do
- We Care
- We Work with Intent
- We Are Ambitious
- We Persevere
VSS is committed to the safeguarding and welfare of all of our service users and has a thorough recruitment and selection process including PVG scheme checks in place to ensure this commitment is met.
What is the role?
This is an exciting opportunity to join our team as a Support Coordinator (Domestic Abuse). This is a 2 year fixed-term contract until 31st March 2028. Working week will be between Monday - Friday between 8am - 8pm & Saturdays 10am - 4pm.
Salary band: £27,598 - £36,445. Salary on appointment will normally be at the lower salary point, with progression subject to review. A higher salary placing will only be considered in exceptional circumstances subject to experience demonstrated.
Primary location: Moray House, 16-18 Bank Street, Inverness, IV1 1QY. You will be expected to cover all Shetland Islands and throughout the Highlands and Islands locality. You will be reporting directly to a Locality Manager, and you will be responsible for ensuring that VSS’s local service development and delivery plan is being implemented within your geographical area(s).
Service delivery is provided by a team of skilled and knowledgeable volunteers and you will be responsible for planning their deployment to ensure that the service delivered meets the desired outcomes of victims and witnesses of crime and our service users. You will also be responsible for all aspects of volunteer engagement with VSS at your services, including recruitment, induction, learning and development, ongoing performance management and support.
Contributing to business planning and co-ordination ensuring that continuous learning takes place to monitor that the outcomes of service users are being met is also part of the role. You will bring experience from a similar role and a commitment to your own professional development.
You will be working with male and trans victims of domestic abuse to address the gap in domestic abuse services in this area. As a confident and supportive leader, you will know how to motivate others, build trust, and drive performance. You’re comfortable working with data gathering, analysing, and presenting insights that help shape decisions.
You believe in fairness and inclusion with the confidence to challenge discrimination, bias, or stereotyping when you see it. Alongside this, you have a solid understanding of the voluntary and charity sector, and willingness to be flexible in working hours and able to travel as required. Due to the geography of the area it is essential you have a full clean driving licence and access to your own vehicle.
If you are looking for a role with a purpose, where you can really make a difference, we want to hear from you!
What we offer
- Holiday: We offer an enhanced annual leave package of 39 days (pro-rata) holiday. 42 days (pro-rata) from Grade 6 and above.
- Pension: Save for the future and join the Standard Life Pension. Your future self will thank you.
- Support: Our free and confidential Employee Assistance Programme can support your mental, emotional, and physical wellbeing.
- Discounts: Access to our free health cash plan which includes cover for you and your family across a range of benefits.
- Flexibility and development: We offer comprehensive learning and development opportunities.
Important Dates: The closing date for this job is midnight on 08 February 2026. Interviews are provisionally scheduled for 16th and 17th February.
Support Coordinator in Inverness employer: VICTIM SUPPORT SCOTLAND
Contact Detail:
VICTIM SUPPORT SCOTLAND Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Coordinator in Inverness
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to Victim Support Scotland. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by researching VSS's values and mission. Show us how your experience aligns with our commitment to supporting victims and witnesses. We love seeing candidates who are genuinely passionate about making a difference!
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want to see the real you! Use examples from your past roles to demonstrate your skills and how you can contribute to our team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows us that you’re enthusiastic about the role and appreciate the opportunity to connect.
We think you need these skills to ace Support Coordinator in Inverness
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to reflect the values and mission of Victim Support Scotland. Highlight your experience in supporting victims and your understanding of the challenges they face.
Showcase Your Skills: Don’t just list your qualifications; demonstrate how your skills align with the role of Support Coordinator. Use specific examples from your past experiences that show your ability to lead, motivate, and support others.
Be Authentic: Let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for helping others and your commitment to making a difference in the lives of victims and witnesses.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to receive your details and keep track of your application!
How to prepare for a job interview at VICTIM SUPPORT SCOTLAND
✨Know the Mission
Before your interview, take some time to really understand Victim Support Scotland's mission and values. Familiarise yourself with how they empower victims and witnesses. This will help you align your answers with their core principles during the interview.
✨Show Your Experience
Be ready to discuss your previous experience in support roles, especially those related to domestic abuse or working with vulnerable individuals. Prepare specific examples that highlight your skills in leadership, volunteer management, and data analysis, as these are crucial for the Support Coordinator role.
✨Demonstrate Empathy
Since this role is all about supporting people affected by crime, it’s essential to convey your empathy and understanding during the interview. Share stories that showcase your ability to connect with others and provide compassionate support, which is at the heart of what Victim Support Scotland does.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewers about the organisation and the role. Inquire about their current challenges in service delivery or how they measure success in supporting victims. This shows your genuine interest and helps you assess if the role is the right fit for you.
