At a Glance
- Tasks: Provide essential admin support and be the first point of contact for our services.
- Company: Join Victim Support Scotland, a compassionate organisation dedicated to helping crime victims.
- Benefits: Enjoy 39 days holiday, pension contributions, and access to health benefits.
- Other info: Flexible work policies and opportunities for personal development await you.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Strong organisational skills and attention to detail are essential.
The predicted salary is between 24479 - 31239 £ per year.
Victim Support Scotland (VSS) provides support and information to people affected by crime and campaigns for victim and witness rights. Our services are free, confidential, and tailored to individuals’ needs. Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland.
We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed. Our mission at Victim Support Scotland is to ensure that those affected by crime receive high quality support that will help them recover from their experiences. We aim to do this by adhering to our own organisational values:
- Victims Are at the Heart of Everything We Do
- We Care
- We Work with Intent
- We Are Ambitious
- We Persevere
VSS is committed to the safeguarding and welfare of all of our service users and has a thorough and rigorous recruitment and selection process including PVG scheme checks in place to ensure this commitment is met.
This is an exciting opportunity to join our team as an Office Administrator on a fixed-term basis for a period of 9 months. Working week will be between Monday - Friday between 9am - 5pm. Salary band: £24,479 - £31,239. Salary on appointment will normally be at the lower salary point, with progression subject to review - in line with VSS progression arrangements. A higher salary placing will only be considered in exceptional circumstances subject to experience demonstrated. Primary location: Granite House, 1-33 Stockwell Street, Glasgow, G1 4RZ.
You will be reporting directly to the Office Manager within the Finance & Estates Team and you will be responsible for providing dedicated administrative support to Victim Support Scotland including the Support for Families Bereaved by Crime (SFBC), National Office, IT, and wider services. You will act as the first point of contact, delivering high-quality assistance via telephone, email, face-to-face, and other digital platforms.
Your responsibilities will include providing administrative support for internal and external meetings, including the preparation of agendas and production of accurate minutes. You will coordinate facilities management activities, oversee office health and safety processes, arrange repairs and maintenance, manage supplier contracts such as photocopier services, and coordinate recycling collections.
You will also prepare and collate reports and information, support the production of leaflets, posters and other promotional materials, and maintain effective reception services. This will involve acting as a first point of contact for visitors and callers, handling incoming telephone enquiries, and directing communications appropriately.
In addition, you will be responsible for ordering and maintaining office supplies, including stationery, kitchen essentials and other resources, as well as ensuring communication directories and internal information platforms, such as contact lists, Yammer and Volunteer Hub, remain accurate and up to date. This is a varied and rewarding role that requires excellent organisational skills, strong attention to detail, and the ability to manage multiple priorities. Please note that the responsibilities outlined above are not exhaustive.
Please note - This post will be subject to a satisfactory Standard Disclosure check.
Important Dates: The closing date for this job is on Friday 24 July at 5pm. Interviews are provisionally scheduled for week commencing 03 August.
What we offer:
- Holiday: We offer an enhanced annual leave package of 39 days (pro-rata) holiday. 42 days (pro-rata) from Grade 6 and above.
- Pension: Save for the future and join the Standard Life Pension. Our generous employer contribution will help you plan for the future.
- Support: Our free and confidential Employee Assistance Programme can support your mental, emotional, and physical wellbeing. We also offer enhanced maternity and paternity pay and access to a credit union.
- Discounts: You will have access to our free health cash plan which includes cover for you and your family across a range of benefits, including dental cover, access to a virtual GP, counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more.
- Flexibility and development: We are proud of our flexible and inclusive work policies, which help you balance work and life. Supporting employee development is important to us, we offer comprehensive learning and development opportunities.
As a Disability Confident Committed employer, please advise if you require any adjustments in the application process by contacting Jobs@victimsupportsco.org.uk
StudySmarter Expert Advice🤫
We think this is how you could land Office Administrator in Glasgow
✨Get Involved in Local Volunteering
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We think you need these skills to ace Office Administrator in Glasgow
Some tips for your application 🫡
Show Your Passion for Social Impact:In the world of nonprofits, it's all about the passion and commitment to making a difference. Make sure your cover letter speaks genuinely about why you're excited about this role at Victim Support Scotland. Share any experiences you've had with social impact projects or volunteering — it shows you live and breathe the cause!
Highlight Relevant Experience and Skills:For a temporary position in the nonprofit sector, focus on showcasing any specific skills or experience related to project management, community engagement, or fundraising. List any relevant work or volunteer roles on your CV, and consider including quantifiable achievements that demonstrate your impact in previous positions.
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How to prepare for a job interview at Victim Support Scotland
✨Show Your Passion for the Cause
When interviewing for a role in the non-profit sector, especially for a temporary position, it's crucial to convey your genuine passion for social impact. Discuss why the mission of Victim Support Scotland resonates with you and share personal experiences that reflect your commitment to similar causes.
✨Demonstrate Your Flexibility and Adaptability
Non-profit projects often require quick pivots and resourcefulness. Be ready to share examples from your past where you've adapted to changing circumstances or tackled unexpected challenges. This will show your potential as a valuable, nimble team member for the Office Administrator position.
✨Know Your Community Tools
Familiarise yourself with any tools or platforms that are widely used in the non-profit sector like project management software or stakeholder engagement tools. Show your readiness to hit the ground running in your temporary role by discussing any experience you have with these or similar platforms.
✨Be Prepared for Scenario-Based Questions
Expect to field scenario-based questions during your interview to assess your problem-solving skills in real-world situations. Think about how you would handle challenges typical of the non-profit sector, such as engaging with diverse stakeholders or managing project timelines effectively.
