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- Tasks: Coordinate support services for victims of crime and manage a team of dedicated volunteers.
- Company: Victim Support Scotland - empowering individuals affected by crime.
- Benefits: 39 days holiday, pension scheme, mental health support, and flexible working options.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in a similar role and a passion for supporting others.
- Other info: Join a supportive team committed to fairness and inclusion.
The predicted salary is between 27598 - 36445 £ per year.
Victim Support Scotland (VSS) provides support and information to people affected by crime and campaigns for victim and witness rights. Our services are free, confidential, and tailored to individuals’ needs. Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of justice in Scotland.
Our mission at Victim Support Scotland is to ensure that those affected by crime receive high quality support that will help them recover from their experiences. We aim to do this by adhering to our organisational values:
- Victims Are at the Heart of Everything We Do
- We Care
- We Work with Intent
- We Are Ambitious
- We Persevere
VSS is committed to the safeguarding and welfare of all of our service users and has a thorough recruitment and selection process including PVG scheme checks.
This is an exciting opportunity to join our team as a Support Coordinator working 26 hours per week. Working week will be between Monday - Friday between 8am - 8pm & Saturdays 10am - 4pm. Salary band: £27,598 - £36,445 (pro-rata). Salary on appointment will normally be at the lower salary point, with progression subject to review.
Primary location: Broadside, 2 Powderhall Road, Edinburgh, EH7 4GB, with travel to Jedburgh. You will also be expected to cover throughout Edinburgh, Lothian and Borders. You will be reporting directly to a Locality Manager and responsible for ensuring that VSS’s local service development and delivery plan is being implemented within your geographical area(s).
You will be responsible for planning the deployment of skilled and knowledgeable volunteers to ensure that the service delivered meets the desired outcomes of victims and witnesses of crime. You will also manage all aspects of volunteer engagement, including recruitment, induction, learning and development, ongoing performance management, and support.
Contributing to business planning and co-ordination ensuring that continuous learning takes place to monitor that the outcomes of service users are being met is also part of the role. You will bring experience from a similar role and a commitment to your own professional development.
As a confident and supportive leader, you will know how to motivate others, build trust, and drive performance. You’re comfortable working with data gathering, analysing, and presenting insights that help shape decisions. Some court experience would be advantageous. You believe in fairness and inclusion with the confidence to challenge discrimination, bias, or stereotyping when you see it.
Alongside this, you have a solid understanding of the voluntary and charity sector, and willingness to be flexible in working hours and able to travel as required.
If you are looking for a role with a purpose, where you can really make a difference, we want to hear from you!
Further details of this role are available in the job description & the candidate pack.
Please note - This post will be subject to a satisfactory PVG/Disclosure check.
What we offer:
- Holiday: An enhanced annual leave package of 39 days (pro-rata) holiday. 42 days (pro-rata) from Grade 6 and above.
- Pension: Join the Standard Life Pension with generous employer contributions.
- Support: Access to a free and confidential Employee Assistance Programme for mental, emotional, and physical wellbeing.
- Discounts: Access to a health cash plan covering various benefits, including dental cover and discounts on gym memberships.
- Flexibility and development: Comprehensive learning and development opportunities.
Important Dates: The closing date for this job is on Sunday 19 April 2026. Interviews are provisionally scheduled for 27 April 2026. As a Disability Confident Committed employer, please advise if you require any adjustments in the application process by contacting us.
Support Co-ordinator in Edinburgh employer: VICTIM SUPPORT SCOTLAND
Contact Detail:
VICTIM SUPPORT SCOTLAND Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Co-ordinator in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to Victim Support Scotland. Attend events, join relevant groups, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for the interview by researching VSS’s values and mission. Think about how your experiences align with their commitment to supporting victims and witnesses. Be ready to share specific examples that showcase your skills and dedication to making a difference.
✨Tip Number 3
Practice makes perfect! Get a friend or family member to do a mock interview with you. This will help you get comfortable with answering questions and allow you to refine your responses. Plus, it’s a great way to boost your confidence before the real deal!
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your appreciation and keeping you top of mind. It’s also a chance to reiterate your enthusiasm for the role and how you can contribute to VSS’s mission.
We think you need these skills to ace Support Co-ordinator in Edinburgh
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to reflect the values and mission of Victim Support Scotland. Highlight your experience in supporting individuals and how you align with their commitment to empowering victims and witnesses.
Showcase Your Skills: Don’t forget to emphasise your skills in leadership, data analysis, and volunteer management. We want to see how you can motivate others and drive performance in a supportive environment.
Be Authentic: Let your personality shine through! We’re looking for genuine passion for helping others, so share your story and why you’re excited about this role. Authenticity goes a long way in making a connection.
Apply Through Our Website: Remember to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at VICTIM SUPPORT SCOTLAND
✨Know the Organisation Inside Out
Before your interview, take some time to really understand Victim Support Scotland's mission and values. Familiarise yourself with their approach to supporting victims and witnesses of crime. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Support Coordinator, you'll be leading a team of volunteers. Prepare examples from your past experiences where you've successfully motivated and supported others. Think about specific situations where you built trust or drove performance, as these will resonate well with the interviewers.
✨Be Ready to Discuss Data Handling
Since the role involves gathering and analysing data, brush up on your experience with this. Be prepared to discuss how you've used data to shape decisions in previous roles. Bring examples that highlight your analytical skills and how they contributed to positive outcomes.
✨Emphasise Your Commitment to Inclusion
Victim Support Scotland values fairness and inclusion. Think about instances where you've challenged discrimination or bias in your work. Sharing these experiences will demonstrate your alignment with their organisational values and your dedication to creating a supportive environment for all.