At a Glance
- Tasks: Support victims of crime by providing essential administrative services.
- Company: Victim Support NI, dedicated to helping those affected by crime.
- Benefits: Permanent position with a competitive salary and supportive work environment.
- Other info: Join a passionate team and grow your career in a meaningful role.
- Why this job: Make a real difference in people's lives while developing your admin skills.
- Qualifications: 5 GCSEs including English and Maths or 3 years admin experience.
The predicted salary is between 30000 - 40000 £ per year.
Responsible To: Administration Coordinator
Foyle Location: 25D Bishop Street, Derry/Londonderry, BT48 6PR
Full Time Hours of Work: 37.5 hours per week 08:45am to 17:00pm with a 45-minute unpaid lunch break.
Duration: Permanent
Salary: £26,227 1.0 FTE Per annum
Purpose: Victim Support NI supports people affected by crime in NI. We are recruiting for an Administration & Support Officer who will support our service to ensure that we can continue to provide victims with the high-quality support they need in the aftermath of a crime. Whilst having an ability to work on your own initiative, you will also work well as part of a team.
Essential Criteria:
- Qualifications and Experience:
- 5 GCSE's /O' levels / Equivalent including English and Maths grade C or above with a minimum of one years' experience in the provision of an effective administration service in an office environment
- Or Three years' experience in the provision of an effective administration service in an administrative environment.
Skills and Experience:
- Proven organisational skills in an administrative environment
- Proven interpersonal skills, both verbal and written, to effectively engage clients in a positive client focused manner.
- Experience of dealing with confidential information - both verbal and written
- Experience of dealing sensitively with people who have experienced challenging situations
- Proven record of valuing accuracy and attention to detail within your work
- The post holder must be proficient in the use of Microsoft Office packages
- Experience of inputting data into an organisational case management system and applications
Desirable Criteria:
- In addition to the above essential criteria, the following additional desirable criteria may be used to shortlist applicants:
- Experience of dealing with clients who may have experienced trauma or may be vulnerable would be advantageous
- Knowledge of Northern Ireland Criminal Justice sector would be advantageous
We reserve the right to enhance the criteria as deemed appropriate in the event of a large volume of applications.
Administrative and Support Officer - Foyle Hub in Londonderry employer: Victim Support NI
Victim Support NI is an exceptional employer dedicated to making a meaningful impact in the lives of those affected by crime. Located in the heart of Derry/Londonderry, we foster a supportive work culture that values teamwork and individual initiative, offering employees opportunities for professional growth and development. With a commitment to providing high-quality support, our team enjoys a fulfilling work environment where every contribution makes a difference.
