At a Glance
- Tasks: Support victims of crime through effective administration and client engagement.
- Company: Victim Support NI, dedicated to helping those affected by crime.
- Benefits: Permanent position with a competitive salary and supportive work environment.
- Other info: Join a passionate team in a dynamic role with opportunities for growth.
- Why this job: Make a real difference in people's lives while developing your administrative skills.
- Qualifications: 5 GCSEs including English and Maths or relevant experience in administration.
The predicted salary is between 24784 - 24784 € per year.
Responsible To: Administration Coordinator Belfast
Location: 2nd Floor, Albany House, 73-75 Great Victoria Street, Belfast, BT2 7AF
Foyle Location: 6th Floor Embassy Building, 3 Strand Road, Foyle, BT48 7BH
Please select preferred location on application form
Full Time Hours of Work: 37.5 hours per week 08:45am to 17:00pm with a 45-minute unpaid lunch break.
Duration: Permanent
Salary: £24,784 1.0 FTE Per annum
Purpose: Victim Support NI supports people affected by crime in NI. We are recruiting for an Administration & Support Officer who will support our service to ensure that we can continue to provide victims with the high-quality support they need in the aftermath of a crime. Whilst having an ability to work on your own initiative, you will also work well as part of a team.
Essential Criteria:
- Qualifications and Experience:
- 5 GCSE’s /O’ levels / Equivalent including English and Maths grade C or above with a minimum of one years’ experience in the provision of an effective administration service in an office environment
- Or Three years’ experience in the provision of an effective administration service in an administrative environment.
Skills and Experience:
- Proven organisational skills in an administrative environment
- Proven interpersonal skills, both verbal and written, to effectively engage clients in a positive client focused manner.
- Experience of dealing with confidential information - both verbal and written
- Experience of dealing sensitively with people who have experienced challenging situations
- Proven record of valuing accuracy and attention to detail within your work
- The post holder must be proficient in the use of Microsoft Office packages
- Experience of inputting data into an organisational case management system and applications
Desirable Criteria:
- In addition to the above essential criteria, the following additional desirable criteria may be used to shortlist applicants:
- Experience of dealing with clients who may have experienced trauma or may be vulnerable would be advantageous
- Knowledge of Northern Ireland Criminal Justice sector would be advantageous
We reserve the right to enhance the criteria as deemed appropriate in the event of a large volume of applications.
Locations
Administrative and Support Officer – Belfast Hub or Foyle Hub employer: Victim Support NI
Victim Support NI is an exceptional employer dedicated to making a meaningful impact in the lives of those affected by crime. With a supportive work culture that values teamwork and individual initiative, employees benefit from ongoing professional development opportunities while working in a compassionate environment. Located in the heart of Belfast or Foyle, our hubs offer a dynamic setting where you can contribute to vital community support services.
StudySmarter Expert Advice🤫
We think this is how you could land Administrative and Support Officer – Belfast Hub or Foyle Hub
✨Tip Number 1
Get to know the company! Research Victim Support NI and understand their mission. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you, which could give you an edge over other candidates.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to administration and support roles. Think about your past experiences and how they relate to the skills needed for this job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at the Belfast or Foyle Hub.
We think you need these skills to ace Administrative and Support Officer – Belfast Hub or Foyle Hub
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Administrative and Support Officer role. Highlight your relevant experience, especially in administration and client engagement, so we can see how you fit into our team.
Showcase Your Skills:Don’t forget to showcase your organisational and interpersonal skills in your application. We want to know how you’ve effectively engaged with clients and handled sensitive information in the past.
Be Clear and Concise:When writing your application, keep it clear and concise. Use straightforward language and avoid jargon, so we can easily understand your qualifications and experiences.
Apply Through Our Website:Remember to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role at either the Belfast or Foyle Hub.
How to prepare for a job interview at Victim Support NI
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the job description for the Administrative and Support Officer role. Familiarise yourself with the key responsibilities and essential criteria, especially around organisational skills and handling confidential information.
✨Showcase Your Interpersonal Skills
Since this role involves engaging with clients who may have experienced trauma, be prepared to discuss your interpersonal skills. Think of examples where you've effectively communicated in sensitive situations, and how you maintained a positive client-focused approach.
✨Demonstrate Attention to Detail
Accuracy is crucial in administrative roles. Bring examples of your work that highlight your attention to detail, whether it’s through data entry or managing confidential documents. You might even want to mention any systems you’ve used to ensure accuracy.
✨Prepare Questions About the Organisation
Show your interest in Victim Support NI by preparing thoughtful questions about their services and the impact they have on the community. This not only demonstrates your enthusiasm but also helps you gauge if the organisation aligns with your values.
