Caseworker

Caseworker

Cardiff Part-Time No home office possible
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At a Glance

  • Tasks: Support families affected by road traffic collisions with tailored assistance.
  • Company: Join Victim Support, a leading charity dedicated to helping those in need.
  • Benefits: Enjoy flexible working, 28+ days leave, and discounts on various services.
  • Why this job: Make a real difference in people's lives while working in a supportive environment.
  • Qualifications: Must reside in South Wales and have a passion for helping others.
  • Other info: Part-time role with 15 hours a week over 2 days.

We have an exciting opportunity for a Road Collision Caseworker to join our team covering the whole South Wales Police Force area. This position is part-time working 15 hours a week over 2 days. You will need to live within the South Wales area and be able to travel regularly throughout the area to provide face to face support to families bereaved by road traffic collisions.

Do you want the unique opportunity to work in a fast-paced service, delivering exceptional support to families bereaved by road traffic collisions, coordinating a tailored package of support to service users and their families? If yes, then we would love to hear from you.

What we offer:

  • Flexible working options including hybrid working
  • 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
  • An extra day off for your birthday & options to buy or sell annual leave
  • Pension with 5% employer contribution
  • Enhanced sick pay allowances, maternity & paternity payments
  • High Street, retail, holiday, gym, entertainment & leisure discounts
  • Access to our financial wellbeing hub & salary deducted finance
  • Employee assistance programme & wellbeing support
  • Access to EDI networks and colleague cafes
  • Cycle to work scheme

Caseworker employer: Victim Support Careers

Victim Support is an exceptional employer, offering a rewarding opportunity for a Road Collision Caseworker to make a meaningful impact in the South Wales area. With a strong commitment to employee wellbeing, we provide flexible working options, generous annual leave, and a comprehensive benefits package that includes enhanced sick pay and access to wellbeing support. Our inclusive work culture fosters personal and professional growth, ensuring that you can thrive while delivering vital support to families in need.
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Contact Detail:

Victim Support Careers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Caseworker

✨Tip Number 1

Familiarise yourself with the South Wales Police Force area. Understanding the local communities and their needs will help you connect better with families affected by road traffic collisions, showcasing your commitment to the role.

✨Tip Number 2

Network with professionals in the field of victim support and road safety. Attend local events or join relevant online forums to build relationships and gain insights that could be beneficial during your interview.

✨Tip Number 3

Prepare to discuss your experience in providing emotional support or working with bereaved families. Think of specific examples that demonstrate your empathy and ability to handle sensitive situations effectively.

✨Tip Number 4

Research Victim Support's values and mission. Being able to articulate how your personal values align with theirs can set you apart as a candidate who is genuinely passionate about making a difference.

We think you need these skills to ace Caseworker

Empathy and Compassion
Communication Skills
Active Listening
Problem-Solving Skills
Organisational Skills
Time Management
Interpersonal Skills
Ability to Work Under Pressure
Knowledge of Support Services
Report Writing
Conflict Resolution
Adaptability
Teamwork
Understanding of Trauma-Informed Care

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Road Collision Caseworker. Tailor your application to highlight relevant experiences that align with the role.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, skills, and qualifications. Focus on any previous work in support roles or experience dealing with sensitive situations, as this will be crucial for the position.

Write a Personal Statement: Include a personal statement that reflects your passion for supporting bereaved families and your understanding of the challenges they face. Use specific examples to demonstrate your empathy and commitment to making a difference.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are essential for this role.

How to prepare for a job interview at Victim Support Careers

✨Understand the Role

Make sure you thoroughly understand the responsibilities of a Road Collision Caseworker. Familiarise yourself with the types of support provided to families and the challenges they face. This will help you demonstrate your knowledge and passion during the interview.

✨Show Empathy and Compassion

This role requires a high level of emotional intelligence. Be prepared to discuss how you would handle sensitive situations and provide support to bereaved families. Share any relevant experiences that showcase your ability to empathise and connect with others.

✨Highlight Your Organisational Skills

As a Caseworker, you'll need to coordinate various support services. Be ready to talk about your organisational skills and how you manage multiple tasks effectively. Provide examples of how you've successfully juggled responsibilities in previous roles.

✨Prepare Questions for the Interviewers

Having thoughtful questions prepared shows your interest in the role and the organisation. Ask about the training process, team dynamics, or how success is measured in this position. This not only helps you gather important information but also demonstrates your enthusiasm.

Caseworker
Victim Support Careers
V
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