Warrington Housing Association in Warrington is seeking a Customer Service Advisor on a 12 Month – Maternity Cover, 35 hours per week. You will be the first point of contact for customers, handling queries via phone, email and our portal, contributing to an excellent customer experience.
Experience in social housing or lettings is beneficial but not required; we are looking for someone with a positive, caring approach, IT literacy, and a willingness to learn processes to improve service delivery.
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Customer Service Advisor - 12 Month FTC | Social Housing in Warrington employer: Vico Homes
Vico Homes is an exceptional employer that prioritises employee growth and development within a collaborative and innovative work culture. Located near Castleford, with convenient hubs in Pontefract and Wakefield, the company offers a supportive environment where you can make a meaningful impact on customer experience through analytics and performance insights. With a strong focus on continuous improvement, employees are encouraged to shape processes and contribute to high-quality service delivery.
