Vickery are multi-disciplined, specialising in Property Sales, Lettings, Commercial and Land & New Homes, as well as an associated Conveyancing business. We have branches in Camberley, Frimley, Fleet, Farnborough, Lightwater and West End and we pride ourselves on the outstanding customer service we provide.
We have over 30 years' experience in the Lettings industry and have a significant portfolio of homes under management.
We are an independent company, and we like to think of ourselves as a family style organisation delivering a caring and efficient service to our many long term and loyal landlords.
We have a vacancy for a Lettings Administrator to join our friendly Lettings team.
Tasks include:
· Managing tenancy agreements and preparing all tenancy documentation.
· Carrying out tenant referencing and right-to-rent checks.
· Processing tenancy agreements, and tenancy amendments.
· Registering tenant deposits and ensuring compliance with deposit protection legislation.
· Liaising with landlords, tenants, contractors, and utility providers.
· Arranging property inventories, check-ins, and check-outs.
· Managing tenancy deposit disputes by liaising with landlords, tenants and the DPS, gathering evidence, and progressing claims through the dispute resolution process.
· Carrying out 6 monthly property inspections & reporting to landlords
· Organising gas safety certificates, EPCs, electrical safety inspections, and other compliance requirements.
· Handling tenant and landlord correspondence via telephone, email, and post.
· Updating and maintaining property management and CRM systems.
· Processing maintenance requests and coordinating contractors where required.
· Monitoring tenancy progression from offer accepted through to move-in.
· Collecting and recording tenancy paperwork and identification documents.
· Ensuring all files are accurate, complete, and compliant with current legislation.
· Supporting the onboarding of new landlords and properties.
· Providing general administrative support to the lettings and property management teams.
· Maintaining confidentiality and handling sensitive client information professionally.
· Delivering excellent customer service to landlords, tenants, and applicants at all times.
Skills required
· Strong organisational and administrative skills.
· Excellent attention to detail.
· Good communication skills, both written and verbal.
· Ability to prioritise workload and meet deadlines.
· Proficiency in Microsoft Office and property management software.
· Knowledge of lettings legislation and compliance requirements.
· Customer-focused approach.
· Ability to work effectively as part of a team.
· Full Uk Driving Licence
Lettings Administrator in Farnborough employer: Vickery Careers
Vickery is an excellent employer for those looking to kickstart their career in property, offering a supportive and dynamic work environment across multiple branches in the Camberley area. With nearly 35 years of industry experience, we provide comprehensive training and clear pathways for career progression, ensuring that our employees can thrive and achieve their professional goals. Our commitment to outstanding customer service and employee development makes Vickery a rewarding place to work for ambitious individuals seeking meaningful employment in estate agency.
StudySmarter Expert Advice🤫
We think this is how you could land Lettings Administrator in Farnborough
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Vickery Careers.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Vickery Careers? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Vickery Careers's careers page directly; we love seeing passionate candidates applying through our website!
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Lettings Administrator role at Vickery Careers, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Vickery Careers
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Vickery Careers operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Vickery Careers. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Vickery Careers.
