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- Tasks: Assist visitors and provide administrative support in a friendly, professional manner.
- Company: Join Newry, Mourne and Down District Council, a key player in local tourism.
- Benefits: Gain valuable experience in a dynamic environment with opportunities for growth.
- Why this job: Be part of a team that enhances visitor experiences and promotes local attractions.
- Qualifications: Must have at least 4 GCSEs at Grade C or above, including English and a numerate subject.
- Other info: Candidates will need to complete Basic Access NI Security Clearance.
The predicted salary is between 24000 - 36000 £ per year.
Vickerstock are proud to be partnering with Newry, Mourne and Down District Council to recruit a Visitor service advisor. As visitor service advisor you will be responsible for providing clerical, reception and secretarial support as allocated. Key Responsibilities: Provide comprehensive administrative assistance, including handling correspondence, managing records, and scheduling. Greet and assist visitors in a professional and friendly manner, addressing inquiries promptly and efficiently. Support team members with day-to-day tasks to ensure smooth operations Actively contribute to maintaining a welcoming and customer-focused environment at the Tourist Information Centres. Work closely with staff to meet Tourism Northern Ireland\’s Minimum Standards, striving for continuous improvement. Serve as a knowledgeable point of contact, promoting local attractions, events, and services to enhance visitor experiences. Qualifications: Grade C or above in at least 4 GCSEs* or equivalent qualification one of which must be GCSE English Language or equivalent and one of which must be a GCSE in a numerate subject or equivalent. Please note that successful candidate\’s will be required to complete Basic Access NI Security Clearance at a cost of £18. To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Glenda Reddington at Vickerstock. Even if this position is not right for you, we may have others that are. Please visit Vickerstock to view a wide selection of our current jobs All conversations will be treated in the strictest of confidence Skills: admin business support clerical
Visitor Services Advisor employer: Vickerstock
Contact Detail:
Vickerstock Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Visitor Services Advisor
✨Tip Number 1
Familiarize yourself with the local attractions and events in the Newry, Mourne and Down District. This knowledge will not only help you answer visitor inquiries effectively but also demonstrate your enthusiasm for the role during any interviews.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in role-play scenarios. Being able to greet and assist visitors in a friendly and professional manner is crucial for this position.
✨Tip Number 3
Brush up on your administrative skills, especially in managing records and handling correspondence. Consider using tools like spreadsheets or project management software to showcase your organizational abilities.
✨Tip Number 4
Network with current or former employees of the Tourist Information Centres. They can provide valuable insights into the work environment and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Visitor Services Advisor
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Visitor Services Advisor position. Understand the key responsibilities and qualifications required, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in administrative roles, customer service, or similar positions. Use specific examples that demonstrate your ability to handle correspondence, manage records, and assist visitors.
Showcase Your Skills: Make sure to highlight your communication skills, both written and verbal, as well as your ability to work in a team. Mention any relevant qualifications, such as GCSEs, especially in English and numerate subjects, to meet the job requirements.
Submit Your Application: Once your CV and cover letter are polished and tailored to the job, submit your application through the link provided by Vickerstock. Ensure all documents are attached and double-check for any errors before hitting send.
How to prepare for a job interview at Vickerstock
✨Show Your Administrative Skills
Be prepared to discuss your experience with clerical and administrative tasks. Highlight specific examples where you managed correspondence, organized records, or scheduled appointments effectively.
✨Demonstrate Customer Service Excellence
Since the role involves greeting and assisting visitors, practice how you would handle various visitor inquiries. Show that you can maintain a friendly and professional demeanor even in challenging situations.
✨Know the Local Attractions
Familiarize yourself with local attractions, events, and services. Being able to promote these effectively during the interview will demonstrate your commitment to enhancing visitor experiences.
✨Emphasize Team Collaboration
Discuss your ability to work well within a team. Provide examples of how you've supported colleagues in previous roles, ensuring smooth operations and contributing to a positive work environment.
