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- Tasks: Assist visitors and provide administrative support in a friendly, professional environment.
- Company: Join Vickerstock, partnering with Newry, Mourne and Down District Council to enhance visitor experiences.
- Benefits: Gain valuable experience in a customer-focused role with opportunities for growth.
- Why this job: Be part of a welcoming team while promoting local attractions and events.
- Qualifications: Must have at least 4 GCSEs at Grade C or above, including English and a numerate subject.
- Other info: Successful candidates will need to complete Basic Access NI Security Clearance.
The predicted salary is between 24000 - 36000 £ per year.
Vickerstock are proud to be partnering with Newry, Mourne and Down District Council to recruit a Visitor service advisor. As visitor service advisor you will be responsible for providing clerical, reception and secretarial support as allocated. Key Responsibilities: Provide comprehensive administrative assistance, including handling correspondence, managing records, and scheduling. Greet and assist visitors in a professional and friendly manner, addressing inquiries promptly and efficiently. Support team members with day-to-day tasks to ensure smooth operations Actively contribute to maintaining a welcoming and customer-focused environment at the Tourist Information Centres. Work closely with staff to meet Tourism Northern Ireland’s Minimum Standards, striving for continuous improvement. Serve as a knowledgeable point of contact, promoting local attractions, events, and services to enhance visitor experiences. Qualifications: Grade C or above in at least 4 GCSEs* or equivalent qualification one of which must be GCSE English Language or equivalent and one of which must be a GCSE in a numerate subject or equivalent. Please note that successful candidate’s will be required to complete Basic Access NI Security Clearance at a cost of £18. To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Glenda Reddington at Vickerstock. Even if this position is not right for you, we may have others that are. Please visit Vickerstock to view a wide selection of our current jobs All conversations will be treated in the strictest of confidence Skills: admin business support clerical
VickerStock | Visitor Services Advisor employer: Vickerstock
Contact Detail:
Vickerstock Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VickerStock | Visitor Services Advisor
✨Tip Number 1
Familiarize yourself with the local attractions and events in the Newry, Mourne and Down area. Being knowledgeable about what the region has to offer will help you stand out as a Visitor Services Advisor.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in role-play scenarios. This will prepare you for greeting and assisting visitors in a professional and friendly manner.
✨Tip Number 3
Brush up on your administrative skills, especially in managing records and handling correspondence. Being efficient in these areas will demonstrate your capability to support team members effectively.
✨Tip Number 4
Research Tourism Northern Ireland's Minimum Standards and think about how you can contribute to continuous improvement in visitor services. Showing that you are proactive about enhancing the visitor experience will make you a strong candidate.
We think you need these skills to ace VickerStock | Visitor Services Advisor
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Visitor Services Advisor position. Understand the key responsibilities and qualifications required, so you can tailor your application accordingly.
Tailor Your CV: Make sure your CV highlights relevant experience in administrative support, customer service, and any clerical roles you've held. Use specific examples that demonstrate your ability to handle correspondence, manage records, and assist visitors.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the organization. Mention how your skills align with the responsibilities listed, and express your commitment to providing excellent visitor services.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Vickerstock
✨Show Your Customer Service Skills
As a Visitor Services Advisor, you'll be interacting with visitors regularly. Make sure to highlight your experience in customer service during the interview. Share specific examples of how you've handled inquiries or resolved issues in a friendly and efficient manner.
✨Demonstrate Administrative Proficiency
Since the role involves clerical and administrative tasks, be prepared to discuss your organizational skills. Talk about your experience with managing records, handling correspondence, and scheduling appointments. Mention any relevant software you are familiar with.
✨Know the Local Attractions
Familiarize yourself with local attractions, events, and services that you might promote as part of the role. Showing that you have knowledge about the area will demonstrate your enthusiasm for the position and your ability to enhance visitor experiences.
✨Emphasize Team Collaboration
The job requires supporting team members and contributing to a welcoming environment. Be ready to discuss your teamwork experiences and how you can contribute to maintaining a positive atmosphere at the Tourist Information Centres.
