At a Glance
- Tasks: Provide expert technical support for cutting-edge waste management machinery and drive engineering excellence.
- Company: Leading manufacturer in waste management and recycling equipment with global reach.
- Benefits: Competitive salary, overtime pay, international travel allowances, and ongoing training.
- Other info: Opportunities for international travel and career progression in a growing engineering business.
- Why this job: Join a dynamic team, solve complex problems, and make a real impact globally.
- Qualifications: Degree or apprenticeship in engineering and 3 years' experience with heavy-duty machinery.
The predicted salary is between 40000 - 45000 £ per year.
Vickerstock are working in partnership with a leading manufacturer of waste management and recycling equipment to recruit a Technical Support Engineer. Reporting to the Product Solutions Manager, you will become the technical authority for a range of industry-leading machinery, providing expert support to customers, dealers and internal service teams while helping to drive engineering excellence across the business.
What's on Offer
- Competitive salary.
- Overtime and international travel allowances.
- Ongoing technical training and professional development.
- Exposure to next-generation recycling and waste management technologies.
- Opportunities for international travel and career progression within a growing engineering business.
Your day to day:
- Combine hands-on field engineering with technical planning, customer support and training responsibilities.
- Work closely with Customer Care, Engineering and the Field Service Team to ensure customer equipment remains operational while supporting new installations and developing the technical capability of the wider business.
- Support the Customer Care team by troubleshooting technical issues and coordinating service and breakdown activities.
- Travel to customer and dealer sites throughout the UK and internationally to carry out diagnostics, repairs, commissioning and technical support.
- Plan complex machinery installations, including reviewing technical drawings, identifying resource requirements and developing installation schedules.
- Diagnose and resolve faults across integrated mechanical, hydraulic and electrical systems.
- Deliver technical training and mentoring to internal Field Service Engineers and international dealer networks.
- Record recurring equipment issues and work closely with the Product Solutions Manager to support product improvements and engineering development initiatives.
Your essentials
- Degree, HND or recognised apprenticeship in Mechanical, Electrical or Mechatronics Engineering.
- At least 3 years' experience working on industrial or heavy-duty machinery.
- Strong fault-finding experience across hydraulic systems including pumps, valves and cylinders.
- Experience diagnosing and repairing electrical control systems including PLCs, relays and associated wiring.
- Experience planning and supporting complex machinery installations.
- Excellent communication skills with the ability to explain technical information to both technical and non-technical audiences.
- A full driving licence and valid passport with the flexibility to travel internationally when required.
- Experience working with waste management equipment, balers, compactors or similar heavy industrial machinery would be highly advantageous.
Desirable Experience
- Experience delivering technical training or mentoring.
- Hydraulic (Fluid Power) or Electrical Safety certifications.
- Experience using CRM or Field Service Management software to manage service activities and reporting.
If you are an engineer who enjoys solving complex technical problems, supporting customers across the globe, and playing a key role in product development and continuous improvement, this could be the role for you.
Like to find out more? For a confidential discussion about this opportunity, contact Paul Muir or apply with your updated CV via the link.
If you are considering a move within engineering or manufacturing across Northern Ireland, get in touch for a confidential discussion on current and upcoming opportunities.
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Some tips for your application 🫡
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Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Vickerstock specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Vickerstock
✨Brush Up on Core Engineering Principles
Before heading into the interview with Vickerstock, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
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Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
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✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
