Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a Business Support Administrator, delivering top-notch service across various Council departments.
- Company: Vickerstock partners with Newry, Mourne and Down District Council to enhance community services.
- Benefits: Gain valuable experience in a supportive environment with opportunities for growth and development.
- Why this job: Be part of a team that values efficiency, collaboration, and exceptional customer service.
- Qualifications: Must have 6 months' experience with Management Information Systems and 4 GCSEs including English and Maths.
- Other info: A full driving license is required; successful candidates will undergo Basic Access NI Security Clearance.
The predicted salary is between 24000 - 36000 £ per year.
Vickerstock are proud to be partnering with Newry, Mourne and Down District Council to recruit a Business Support Administrator. The successful candidate will deliver a comprehensive and adaptable Business Support Service across various Council functions and departments, ensuring the implementation and maintenance of high standards in business support. This includes providing exceptional customer service to both internal and external stakeholders Key Responsibilities: Acting as a liaison for specific services or confidentiality and cross-departmental collaboration. Prioritising tasks to meet deadlines and maintain efficiency. Handling transactions and inquiries and maintaining document and data integrity. Providing reception services and addressing queries and complaints effectively. Assisting colleagues and customers with business support processes Filing, archiving, and ensuring data accuracy and transferring data to meet statutory or SLA requirements Preparing reports, maintaining follow-ups, and drafting responses. Recording payments, invoicing, stock control, and assisting with budget monitoring. Qualifications: At least 6 months' previous work experience in the use of a Management Information System. Grade C or above in at least 4 GCSEs* or equivalent qualification one of which must be GCSE English Language or equivalent and one of which must be a GCSE in a numerate subject or equivalent. AND At least 12 months' previous work experience in the following areas: Customer service (internal and/or external customers) Administrative duties which included typing of letters, reports etc., and filing OR In lieu of qualifications at least 24 months' previous work experience in the following areas: Customer service (internal and/or external customers) Administrative duties which included typing of letters, reports etc., and filing Other Requirements: A full current driving license and access to transport, or the ability to meet the post's travel requirements through alternative means. Please note that successful candidate's will be required to complete Basic Access NI Security Clearance at a cost of £18. To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Glenda Reddington at Vickerstock. Even if this position is not right for you, we may have others that are. Please visit Vickerstock to view a wide selection of our current jobs All conversations will be treated in the strictest of confidence. Skills: admin business support clerical
Business Support Officer - Admin & Clerical employer: Vickerstock
Contact Detail:
Vickerstock Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer - Admin & Clerical
✨Tip Number 1
Familiarize yourself with the specific services and departments of Newry, Mourne and Down District Council. Understanding their structure and functions will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight your experience in customer service and administrative duties. Be ready to share specific examples of how you've effectively handled inquiries and maintained data integrity in previous roles.
✨Tip Number 3
Prepare to discuss your proficiency with Management Information Systems. If you have experience with specific software, mention it and be ready to explain how it has helped you in your previous positions.
✨Tip Number 4
Showcase your organizational skills by discussing how you prioritize tasks and meet deadlines. Providing concrete examples of how you've managed multiple responsibilities will set you apart from other candidates.
We think you need these skills to ace Business Support Officer - Admin & Clerical
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative duties and customer service. Emphasize any previous roles where you used a Management Information System, as this is a key requirement.
Craft a Strong Cover Letter: Write a cover letter that showcases your adaptability and ability to provide exceptional customer service. Mention specific examples of how you've prioritized tasks and maintained efficiency in past roles.
Highlight Qualifications: Clearly list your qualifications, especially your GCSEs or equivalent. If you have relevant work experience instead of formal qualifications, make sure to detail that experience prominently.
Proofread Your Application: Before submitting, carefully proofread your application for any errors. Ensure that your documents are well-organized and that all required information is included to make a strong impression.
How to prepare for a job interview at Vickerstock
✨Showcase Your Customer Service Skills
Since the role involves providing exceptional customer service, be prepared to share specific examples of how you've successfully handled customer inquiries or complaints in the past. Highlight your ability to communicate effectively with both internal and external stakeholders.
✨Demonstrate Organizational Abilities
The job requires prioritizing tasks and maintaining efficiency. Discuss your methods for staying organized, such as using management tools or techniques that help you meet deadlines. Be ready to explain how you manage multiple responsibilities simultaneously.
✨Familiarize Yourself with Management Information Systems
With at least 6 months' experience required in using a Management Information System, make sure to brush up on any relevant software you’ve used. Be prepared to discuss your proficiency and how it has helped you maintain data integrity and accuracy in previous roles.
✨Prepare for Questions on Administrative Duties
Expect questions about your experience with administrative tasks like typing reports, filing, and archiving. Prepare to discuss specific examples of how you have contributed to the smooth operation of an office environment through these duties.
