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- Tasks: Join us as a Business Support Administrator, delivering top-notch support across various Council functions.
- Company: Vickerstock partners with Newry, Mourne and Down District Council to enhance community services.
- Benefits: Gain valuable experience in a supportive environment with opportunities for growth and development.
- Why this job: Make a real impact while honing your admin skills in a dynamic team setting.
- Qualifications: Must have 6 months of relevant experience and at least 4 GCSEs including English and a numerate subject.
- Other info: A full driving license is required; successful candidates will undergo Basic Access NI Security Clearance.
The predicted salary is between 24000 - 36000 £ per year.
Vickerstock are proud to be partnering with Newry, Mourne and Down District Council to recruit a Business Support Administrator. The successful candidate will deliver a comprehensive and adaptable Business Support Service across various Council functions and departments, ensuring the implementation and maintenance of high standards in business support. This includes providing exceptional customer service to both internal and external stakeholders Key Responsibilities: Acting as a liaison for specific services or confidentiality and cross-departmental collaboration. Prioritising tasks to meet deadlines and maintain efficiency. Handling transactions and inquiries and maintaining document and data integrity. Providing reception services and addressing queries and complaints effectively. Assisting colleagues and customers with business support processes Filing, archiving, and ensuring data accuracy and transferring data to meet statutory or SLA requirements Preparing reports, maintaining follow-ups, and drafting responses. Recording payments, invoicing, stock control, and assisting with budget monitoring. Qualifications: At least 6 months’ previous work experience in the use of a Management Information System. Grade C or above in at least 4 GCSEs* or equivalent qualification one of which must be GCSE English Language or equivalent and one of which must be a GCSE in a numerate subject or equivalent. AND At least 12 months’ previous work experience in the following areas: Customer service (internal and/or external customers) Administrative duties which included typing of letters, reports etc., and filing OR In lieu of qualifications at least 24 months’ previous work experience in the following areas: Customer service (internal and/or external customers) Administrative duties which included typing of letters, reports etc., and filing Other Requirements: A full current driving license and access to transport, or the ability to meet the post’s travel requirements through alternative means. Please note that successful candidate’s will be required to complete Basic Access NI Security Clearance at a cost of £18. To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Glenda Reddington at Vickerstock. Even if this position is not right for you, we may have others that are. Please visit Vickerstock to view a wide selection of our current jobs All conversations will be treated in the strictest of confidence. Skills: admin business support clerical
Business Support Officer - Admin & Clerical employer: Vickerstock
Contact Detail:
Vickerstock Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer - Admin & Clerical
✨Tip Number 1
Familiarize yourself with the specific services and departments of Newry, Mourne and Down District Council. Understanding their structure and functions will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight your customer service experience by preparing examples of how you've effectively handled inquiries and complaints in previous roles. This will show that you can provide exceptional support to both internal and external stakeholders.
✨Tip Number 3
Brush up on your skills with Management Information Systems, as this is a key requirement for the role. Being able to discuss your experience with these systems confidently will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your organizational skills and how you prioritize tasks to meet deadlines. Providing concrete examples of how you've maintained efficiency in past roles will be beneficial during the interview.
We think you need these skills to ace Business Support Officer - Admin & Clerical
Some tips for your application 🫡
Tailor Your CV: Make sure to customize your CV to highlight relevant experience in administrative duties and customer service. Emphasize your skills in using Management Information Systems and any specific achievements that demonstrate your ability to maintain high standards in business support.
Craft a Strong Cover Letter: Write a cover letter that clearly outlines your motivation for applying to the Business Support Officer position. Mention how your previous experiences align with the key responsibilities listed in the job description, such as handling inquiries and maintaining data integrity.
Highlight Relevant Qualifications: In your application, ensure you mention your GCSE qualifications, especially in English Language and numerate subjects. If you have equivalent qualifications, be sure to specify them to meet the requirements outlined by the council.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented clearly. A polished application reflects your attention to detail.
How to prepare for a job interview at Vickerstock
✨Showcase Your Customer Service Skills
Since the role emphasizes exceptional customer service, be prepared to share specific examples of how you've effectively handled customer inquiries or complaints in the past. Highlight your ability to communicate clearly and resolve issues efficiently.
✨Demonstrate Your Organizational Abilities
The position requires prioritizing tasks and maintaining efficiency. Discuss your methods for staying organized, such as using management tools or techniques that help you keep track of deadlines and responsibilities.
✨Familiarize Yourself with Management Information Systems
With at least 6 months' experience required in using a Management Information System, make sure to mention any relevant systems you have worked with. Be ready to discuss how you utilized these systems to maintain data integrity and support business processes.
✨Prepare for Questions on Administrative Duties
Expect questions related to your administrative experience, including typing reports, filing, and archiving. Prepare to explain your approach to ensuring data accuracy and how you handle document management in a busy environment.
