At a Glance
- Tasks: Provide technical support and guidance for heating and renewable energy products.
- Company: Join a leading manufacturing business in Lisburn with a supportive culture.
- Benefits: Earn £40,000 - £45,000, enjoy a Monday to Friday schedule, and ongoing development opportunities.
- Other info: Dynamic role with occasional site visits and excellent career growth potential.
- Why this job: Be part of an innovative team and make a real difference in renewable energy.
- Qualifications: Experience in plumbing and heating systems, strong communication, and problem-solving skills.
The predicted salary is between 35000 - 40000 £ per year.
Technical Support Engineer Lisburn | £40,000 - £45,000 Vickerstock are working in partnership with a leading manufacturing business based in Lisburn to recruit a Technical Support Engineer.
This is an excellent opportunity for a technically minded individual with a background in plumbing and heating systems to join a growing organisation and play a key role in delivering technical guidance and aftersales support across a range of heating and renewable energy products.
The successful candidate will primarily be office-based, providing support to customers and coordinating field service activities, with occasional site visits as required.
What's in it for you? £40,000 - £45,000 commensurate with experience and ability.
Hours: Mon-Fri, 08:00 - 16:30 Opportunity to join a well-established and growing manufacturing business.
Varied technical role with exposure to innovative heating and renewable energy technologies.
Supportive working environment with opportunities for ongoing development.
Your day to day.
Provide technical and aftersales support via phone and email, responding to customer queries relating to heating and renewable energy products.
Coordinate field engineer activities, including scheduling site visits and support requirements.
Maintain accurate customer records, installation histories, technical advice and service interactions using internal service management systems.
Carry out heat loss calculations, product selection and prepare renewable technology quotations using specialist software and Microsoft Office applications.
Support factory visits, product demonstrations and customer training activities when required.
Attend customer sites on occasion to provide technical assistance and support.
What you will need.
Previous plumbing and heating experience with strong technical knowledge of heating systems and installed heating appliances.
Proficiency in Microsoft Office, including Excel, Word and Outlook.
Strong analytical and problem-solving abilities.
Excellent communication skills with the ability to explain technical information clearly and professionally.
Ability to work independently and collaboratively within a team environment.
And better stillalthough not a deal breaker Experience or knowledge of renewable energy technologies, including air source and ground source heat pumps.
Experience carrying out heat loss calculations using specialist software.
Full UK driving licence.
Next steps For a confidential discussion about this opportunity, contact Paul Muir or apply with your updated CV via the link provided.
If you are interested in this vacancy, or are considering a move within engineering/manufacturing in Northern Ireland, please apply today for consideration.
Skills: Technical Support Engineer Heating systems Plumbing Heating TPBN1_NI
Technical Support Engineer in Belfast employer: Vickerstock
Join a leading engineering and manufacturing specialist in County Louth, where your role as an HR Business Partner will be pivotal in driving operational growth and fostering a collaborative culture. With a strong commitment to employee development and wellbeing, the company offers excellent career progression opportunities, a supportive team environment, and a range of benefits including a competitive pension scheme and enhanced annual leave. Experience a positive workplace culture that values innovation and teamwork while making a meaningful impact across multiple sites.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support Engineer in Belfast
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like Vickerstock, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
We think you need these skills to ace Technical Support Engineer in Belfast
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Vickerstock specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Vickerstock
✨Know Your Manufacturing Processes
Before you walk into the interview with Vickerstock, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Vickerstock value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
