At a Glance
- Tasks: Support existing products and drive continuous improvement in a collaborative team.
- Company: Join Smiths Detection, tackling global security challenges with innovative engineering.
- Benefits: Flexible benefits, excellent training, and career growth opportunities.
- Other info: Inclusive culture that values diversity and supports your professional journey.
- Why this job: Make a real impact on product lifecycle and engineering processes.
- Qualifications: Degree in Mechanical Engineering or related field; up to 2 years' experience.
The predicted salary is between 38250 - 46750 £ per year.
We are looking for a Sustaining Product Support Engineer to join our Technology team in Hemel Hempstead. This is an excellent opportunity for an early-career engineer to play a key role in supporting existing products throughout their lifecycle while driving continuous improvement. Working as part of a collaborative, multi-disciplinary team, you will help ensure that engineering processes run efficiently and that product data remains accurate and robust. You will contribute to solving real-world challenges such as product obsolescence, quality improvements, and value engineering initiatives.
What You’ll Be Doing
- Driving engineering changes and continuous improvements through formal change processes
- Creating and updating engineering drawings, bills of materials, and technical documentation
- Supporting product lifecycle activities, maintaining integrity of product data
- Working closely with Manufacturing, Quality, Service, and Programme teams to implement improvements
- Advising stakeholders on change implementation, timelines, and potential impacts
- Supporting operations with the rollout of product updates and enhancements
- Contributing to ongoing process improvement initiatives
Why Join Us
At Smiths Detection, You Will Be Part Of a Business That Is Tackling Some Of The World’s Most Important Security Challenges. We Offer:
- The opportunity to work on complex, high-impact engineering products
- Exposure to cross-functional teams and end-to-end product lifecycle activities
- A collaborative environment that supports learning and professional development
- Structured programmes to help you grow your technical and career capabilities
- A culture that recognises contribution and supports career progression.
Qualifications
- Degree or HNC in Mechanical Engineering or related discipline
- Up to 2 years’ engineering experience
- Experience using SolidWorks (3D CAD) and product data management systems
- Strong communication skills and the ability to work across teams
- Proficiency in Microsoft Office and general IT tools
- Self-motivated with the ability to work independently and take ownership
- Eligibility for UK Security Check (SC) clearance
Desirable
- Awareness of engineering lifecycle processes and gated design methodologies
- Understanding of ERP systems and business tools
- Knowledge of military or regulated industry standards
- Working towards professional accreditation
Join us and we’ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You’ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective. Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
At no time during the hiring process will Smiths Detection, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website.
Sustaining Product Support Engineer employer: Viceroy Engineering
At Smiths Detection, we pride ourselves on being an exceptional employer that values strategic thinking and discretion in our team members. Our London office, located in the vibrant Chancery Lane area, offers a collaborative work culture where you can thrive professionally while enjoying opportunities for personal growth and development. With a focus on employee well-being and a commitment to fostering a supportive environment, we ensure that our staff are equipped to excel in their roles and contribute meaningfully to our mission.
StudySmarter Expert Advice🤫
We think this is how you could land Sustaining Product Support Engineer
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Sustaining Product Support Engineer role you’re after at Viceroy Engineering.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Viceroy Engineering a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Viceroy Engineering.
✨Apply Through Company Websites
When you spot a role like Sustaining Product Support Engineer at Viceroy Engineering, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Sustaining Product Support Engineer
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Sustaining Product Support Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Viceroy Engineering a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Viceroy Engineering specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Viceroy Engineering
✨Brush Up on Core Engineering Principles
Before heading into the interview with Viceroy Engineering, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Viceroy Engineering want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
