Smiths Detection is seeking a Workplace Services Analyst to drive IT supplier governance and performance, ensuring end-user technology services meet contractual expectations and business needs.
You will monitor SLAs/KPIs, produce dashboards (Power BI), track issues, coordinate vendor reviews and support onboarding and procurement. This role partners with stakeholders to sustain continuous service improvement across a global technology environment.
#J-18808-LjbffrGlobal IT Supplier Governance & Service Analyst in Hemel Hempstead employer: Viceroy Engineering
At Smiths Detection, we pride ourselves on being an exceptional employer that values strategic thinking and discretion in our team members. Our London office, located in the vibrant Chancery Lane area, offers a collaborative work culture where you can thrive professionally while enjoying opportunities for personal growth and development. With a focus on employee well-being and a commitment to fostering a supportive environment, we ensure that our staff are equipped to excel in their roles and contribute meaningfully to our mission.
