At a Glance
- Tasks: Welcome patients, manage appointments, and ensure a smooth front-of-house experience.
- Company: Join Perfect Smile, a friendly and growing dental practice in Bracknell.
- Benefits: Enjoy competitive pay, ongoing training, staff discounts, and career progression.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be part of a supportive team and make a real difference in patient care.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 13 - 13 £ per hour.
Perfect Smile Bracknell is looking for a confident, organised and patient-focused Reception & Patient Care Coordinator to join our friendly and growing team.
This is an exciting opportunity for somebody who is passionate about delivering outstanding customer service and enjoys being part of a busy, professional dental environment.
The successful candidate will play a key role in supporting the patient journey from first enquiry through to completion of treatment, whilst ensuring the smooth day-to-day running of front of house operations.
Job Type: Reception & Patient Care Coordinator - Full-time
Duties
- Welcoming patients into the practice and creating a positive first impression
- Managing incoming calls, emails and online enquiries
- Booking and coordinating appointments efficiently
- Supporting patient consultations and treatment follow ups
- Following up outstanding treatment plans and unscheduled patients
- Assisting with patient finance queries where required
- Managing patient care communication before and after appointments
- Liaising with clinicians and practice management throughout the day
- Supporting consultation conversion and patient journey tracking
- Maintaining a clean, organised and professional reception and waiting area
- Monitoring practice emails and referrals
- Logging and tracking laboratory work
- Informing patients of any delays and supporting patient comfort within the practice
- Cashing up and balancing end‑of‑day accounts
- Supporting diary management and short‑notice appointment filling
- Assisting with monthly patient care and conversion reporting
Requirements
- Has excellent communication and interpersonal skills
- Is confident speaking with patients both face‑to‑face and over the phone
- Is organised and able to multitask within a busy environment
- Has strong administrative and computer skills
- Works well as part of a team
- Is proactive, positive and patient‑focused Has previous reception, customer service or dental experience (preferred but not essential)
- Has experience using Dentally or dental software systems (desirable)
- What you’ll need
- Supportive and friendly working environment
- Ongoing training and development
- Opportunity for progression within the company
- Staff discounts and employee benefits
- Modern and professional practice environment
- Opportunity to be part of a growing and ambitious dental group
- Bracknell RG12 1DL: reliably commute or plan to relocate before starting work (required)
• Do you require UK Visa Sponsorship?
• Can you work Full time ?
- Dental receptionist: 1 year (required)
- GDC Registration (preferred)
- #J-18808-Ljbffr
Reception & Patient Care Coordinator Perfect Smile – Bracknell employer: Vicars Cross Dental Practice
Hoseside Dental is an excellent employer, offering a supportive and collaborative work culture that prioritises both professional growth and employee well-being. With competitive salaries and opportunities for private practice alongside NHS work, our modern facility in Wallasey is designed to enhance your daily experience, making it a rewarding place to build your career as an Associate Dentist.
Contact Details:
Vicars Cross Dental Practice Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Reception & Patient Care Coordinator Perfect Smile – Bracknell
✨Tap into Local Dental Societies
Get connected with your local dental societies and associations. These groups often have job boards or events where you can meet potential employers face-to-face. Plus, being active in these communities shows your commitment to the field!
✨Join Dental Conferences and Workshops
Keep an eye out for dental conferences and workshops happening in your area. These events are a goldmine for networking and can lead to job opportunities. Strike up conversations with attendees and speakers—you never know who might be hiring!
✨Highlight Your Specialisations
When chatting with potential employers, don’t shy away from showcasing any special skills or areas of interest—such as paediatric dentistry or cosmetic procedures. Tailoring your pitch to reflect what makes you stand out can really set you apart!
✨Check Out Our Website for Open Positions
Don’t forget to browse our website for any job postings by clinics actively looking for full-time dentists. Applying through us can get you noticed faster, so make sure to submit your application directly when you find a position that fits!
We think you need these skills to ace Reception & Patient Care Coordinator Perfect Smile – Bracknell
Some tips for your application 🫡
Show off your qualifications!:Make sure your CV highlights any dental qualifications you have, such as your degree and any specialisations or certifications. We want to see a clear educational background and details of any dental training you’ve undergone, especially if you have experience with specific techniques or technologies.
Stand out with your clinical experience:In dentistry, practical experience speaks volumes! Include relevant clinical placements or internships on your CV, detailing the skills you honed and treatments you performed. This will highlight your hands-on abilities and familiarity with dental practices, making you an attractive candidate for Vicars Cross Dental Practice.
Craft a compelling cover letter:Your cover letter is your chance to show us why you're passionate about dentistry and why you're keen to join Vicars Cross Dental Practice. Share specific experiences that ignited your interest in the field and how you envision contributing to the team. Keep it personable and engaging!
Tailor your application to us:We’re all about finding the right fit here at Vicars Cross Dental Practice! Be sure to tweak both your CV and cover letter to reflect how your values and goals align with ours. Highlight any experiences that show your teamwork, patient care, and adaptability in dental settings!
How to prepare for a job interview at Vicars Cross Dental Practice
✨Master the Clinical Skills Assessment
As a full-time candidate in dentistry, expect to showcase your clinical skills during the interview. Brush up on practical scenarios, and be ready to demonstrate techniques. They might throw in a live assessment, so practice your hand motions and communication while working on models or during mock exams.
✨Know Your Tools and Technology
Familiarise yourself with the latest dental technologies and tools that are commonly used in practice. Be ready to discuss how you integrate these into patient care, and don’t shy away from mentioning experiences with specific equipment or software that Vicars Cross Dental Practice might use.
✨Highlight Patient Care Experience
In a full-time role, patient interaction is key. Prepare anecdotes that showcase your communication skills and ability to empathise with patients. Discuss your approach to patient care, including how you handle difficult conversations or challenging cases—this will really set you apart.
✨Engage in Professional Development Discussion
Show your commitment to ongoing learning and professional growth during the interview. Be ready to discuss any courses, certifications, or workshops you've undertaken and how they’ve equipped you for a role at Vicars Cross Dental Practice. This demonstrates not just your skills but also your dedication to advancing in the field.
