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- Tasks: Lead and manage the largest service centre, driving growth and operational performance.
- Company: Join a leading UK refrigeration and HVAC specialist with a vibrant culture.
- Benefits: Enjoy a competitive salary, company car, bonus, and 25 days holiday.
- Why this job: Take ownership of a high-performing branch and make a real impact.
- Qualifications: Proven experience in service centre management and strong leadership skills.
- Other info: Long-term career progression and investment in your training and development.
The predicted salary is between 60000 - 70000 £ per year.
Vibrant Recruits is currently working with a leading UK refrigeration and HVAC specialist to find a Service Centre Manager for their Leeds operation. This is a fantastic opportunity to take the reins of their largest service centre, managing the P&L and a team of engineers, with real scope to influence growth and operational performance.
What you’ll be doing as Service Manager:
- Full branch management and ownership of the annual P&L
- Leading and developing a team including engineers and a Service Supervisor
- Supporting the Service Supervisor with daily operations and team development
- Maintaining strong relationships with existing customers while supporting business growth
- Collaborating with sales to develop and expand the service offering
- Managing budgets, costs, performance reviews, and development plans
- Working with HR and recruitment teams to manage staffing and succession planning
What we’re looking for in a Service Manager:
- We’re seeking a business-focused operational manager with strong leadership and commercial skills.
- Proven service centre, branch, or operational management experience
- Commercial acumen with P&L responsibility
- Industrial engineering background
- The focus is on leadership, operational management, and business growth.
What’s on offer for the Service Manager:
- Company bonus
- Company car or car allowance
- 25 days holiday
- Private health insurance
- Salary sacrifice pension
- Long-term career progression within a business that promotes from within
- Investment in training and development
- Opportunity to lead the largest service centre in the organisation
If you’re an experienced service or operations manager looking to take ownership of a high-performing branch and drive growth, Vibrant Recruits would love to hear from you.
Head of Training Services employer: Vibrant Recruits Ltd
Contact Detail:
Vibrant Recruits Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Training Services
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Service Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their service offerings and think about how your experience aligns with their goals. This will help you stand out as a candidate who’s genuinely interested in the role.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to share examples of how you've successfully managed teams and driven growth in previous roles. This is your chance to demonstrate that you’re the right fit for leading their largest service centre.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Head of Training Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Manager role. Highlight your experience in operational management and P&L responsibility, as these are key for us. Use specific examples that showcase your leadership skills and how you've driven growth in previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Service Centre Manager position. Mention your industrial engineering background and how it aligns with our needs. Keep it engaging and personal – we want to get to know you!
Showcase Your Achievements: When filling out your application, don’t just list your responsibilities; showcase your achievements! Use metrics where possible to demonstrate how you’ve positively impacted previous teams or branches. This will help us see the value you can bring to our Leeds operation.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s straightforward and ensures your application gets to the right people quickly. Plus, it shows us you’re keen on joining our team at Vibrant Recruits!
How to prepare for a job interview at Vibrant Recruits Ltd
✨Know Your Numbers
As a Service Manager, you'll be responsible for the P&L. Brush up on your financial knowledge and be ready to discuss how you've managed budgets in the past. Bring specific examples of how you’ve improved profitability or reduced costs in previous roles.
✨Showcase Your Leadership Skills
This role requires strong leadership, so prepare to share stories about how you've developed teams and handled challenges. Think about times when you motivated your team or resolved conflicts, and be ready to explain your approach.
✨Understand the Business
Familiarise yourself with the company’s service offerings and their market position. Be prepared to discuss how you can contribute to business growth and what strategies you would implement to enhance operational performance.
✨Build Rapport with the Interviewers
Since this role involves regular interaction with engineers and customers, demonstrate your interpersonal skills during the interview. Engage with your interviewers, ask questions, and show genuine interest in their experiences and insights about the company culture.
