Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the Network Maintenance team to ensure high-quality service delivery and compliance with SLAs.
- Company: Join Viberoptix, a leader in fibre network solutions within the Fibrus Group.
- Benefits: Permanent role with opportunities for professional growth and flexible working arrangements.
- Why this job: Make a real impact in telecoms while promoting safety and innovation in network maintenance.
- Qualifications: Proven experience in a senior technical telecoms role and strong leadership skills required.
- Other info: Diversity is valued; we encourage applications from all backgrounds.
The predicted salary is between 50000 - 65000 £ per year.
Your mission is to ensure the Network Maintenance department performs in line with performance expectations, SLA delivery, quality, and budget.
What will you be doing?
- Leading the Network Maintenance team, ensuring achievement of SLAs are met and work is delivered on time, on budget, and with high levels of quality and safety.
- Developing a strong relationship with the network owner to facilitate cohesive and effective network maintenance.
- Ensuring sufficient resources are in place to repair outages within contractual timeframes.
- Focusing on risk mitigation for network maintenance, ensuring all documentation and permits are in place.
- Overall responsibility for SLA compliance and supporting processes in the department.
- Delivering training and coaching to upskill teams in all areas of network maintenance.
- Promoting health and safety, driving audits and improvements across the department.
- Working closely with HSEQ, Streetworks, and Build teams for performance improvement measures.
- Compiling data, reports, and presentations to effectively monitor performance and improvements.
- Completing Post Incident Review documentation for critical outages.
- Attending daily operational calls with the client to review progress, workstack, key incidents, and escalations.
- Attending weekly and monthly progress meetings to review performance and manage expectations.
- Measuring the financial performance of the department, liaising closely with the commercial team.
- Establishing and maintaining strong working relationships with teams across the Group for successful project delivery.
- Managing the department risk register, highlighting risks to the business and providing solutions.
What will you bring?
- A proven track record of working at a senior level in a technical telecoms role.
- 2 years' experience in a similar role.
- Knowledge and understanding of Health & Safety best practices within telecoms.
- Experience promoting a safety-first culture, including audits and continuous improvement.
- Strong understanding of fibre network architecture, fault management, and repair processes.
- Proven experience of leading a department.
- Significant experience of budget and cost management.
- Well-developed planning and organisational skills including schedule management.
- Outstanding communication and inter-personal skills at all levels.
- Calm under pressure with strong problem-solving capabilities.
- Effective negotiation skills.
- High level of IT literacy including experience using Microsoft Office, including Word and Excel.
- Experience using GIS / Network mapping systems.
- Full UK driving licence.
- Ability to attend site when required, including out of hours.
About us
Viberoptix, part of the Fibrus Group of companies, delivers specialised fibre network build solutions from design, civils activities, cabling, and splicing. Our team of experienced and certified engineers are leaders in their field providing excellence in every aspect of fibre network construction.
How to apply
To apply to join Viberoptix, please do so online and our recruitment team will contact you once we have reviewed your application. We wish you the best of luck and thank you for your interest in Viberoptix.
At Viberoptix, we recognise the positive value of diversity, promote equality, and challenge unfair discrimination. We are an equal opportunities employer and always aim to recruit the person most suited to the job, welcoming people of all backgrounds. We particularly encourage applications from women, under-represented genders, individuals with disabilities, and under-represented ethnicities. We are happy to discuss flexible working - there is no obligation to raise this at the application stage but if you wish to do so, you are welcome to.
All offers of employment with Fibrus will be subject to the satisfactory completion of pre-employment checks which may include references, right to work, criminal record history, and professional qualifications.
To be considered for this role, you will be redirected to and must complete the application process on our careers page.
Head of Network Maintenance in Dungannon employer: Viberoptix
Contact Detail:
Viberoptix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Network Maintenance in Dungannon
✨Tip Number 1
Network like a pro! Get out there and connect with people in the telecoms industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by knowing your stuff! Research Viberoptix and understand their projects and values. Be ready to discuss how your experience aligns with their goals, especially around network maintenance and safety practices. Show them you’re not just another candidate!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers. Focus on articulating your leadership experience and how you've tackled challenges in previous roles. Confidence is key when you're in front of the hiring team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reiterate your interest in the role and keep you fresh in their minds. Plus, it shows you’re proactive!
We think you need these skills to ace Head of Network Maintenance in Dungannon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Network Maintenance role. Highlight your experience in network maintenance, budget management, and team leadership. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your achievements in similar positions and how you can contribute to our team's success.
Showcase Your Technical Skills: Don’t forget to mention your technical expertise, especially in fibre network architecture and fault management. We’re looking for someone who can hit the ground running, so let us know what tools and systems you’re familiar with!
Apply Through Our Website: Remember to apply through our careers page! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Viberoptix
✨Know Your SLAs Inside Out
Make sure you understand the Service Level Agreements (SLAs) relevant to the role. Be prepared to discuss how you've previously ensured compliance and delivered on time and within budget. This shows that you’re not just familiar with the terms but can actively manage them.
✨Showcase Your Leadership Skills
As a Head of Network Maintenance, you'll be leading a team. Prepare examples of how you've developed teams in the past, focusing on training and coaching. Highlight any specific instances where your leadership directly improved performance or safety standards.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss challenges you've faced in network maintenance and how you resolved them. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your calmness under pressure and effective negotiation skills.
✨Build Rapport with the Interviewers
Establishing a good relationship with the interview panel is key. Show genuine interest in their work and the company culture. Ask insightful questions about their current projects and how the Network Maintenance department collaborates with other teams, demonstrating your eagerness to integrate smoothly.