At a Glance
- Tasks: Lead Viber Pay, driving user growth and product innovation on a global scale.
- Company: Join Rakuten Viber, a leading messaging app with millions of users worldwide.
- Benefits: Competitive salary, dynamic work environment, and the chance to shape a super-app.
- Other info: Opportunity for international expansion and collaboration with top industry professionals.
- Why this job: Make a real impact in the fintech space while working with a passionate team.
- Qualifications: 10+ years in fintech leadership, strong P&L management, and consumer growth experience.
The predicted salary is between 100000 - 150000 £ per year.
Rakuten Viber is one of the most popular and downloaded apps in the world.
Working with us provides a unique opportunity to influence hundreds of millions of our users and to be part of the journey that makes us a super-app.
Our mission is to make people's lives easier by enabling meaningful connections, from precious moments with family and friends, through managing business relationships to pursuing their passions.
Viber Pay is Viber's embedded payments product - enabling users to send money, make payments, and transact directly within the app, without switching to a separate financial service.
The opportunity is to build a payments business on top of one of the world's largest messaging platforms: hundreds of millions of users, already engaged, across markets where digital payments are growing fast.
We're looking for a General Manager who is also a builder and people leader: someone who has created real consumer payment habits before, earns trust across a large organization, and brings startup energy to a global platform.
You'll own the full P&L and lead a cross-functional team spanning product, R&D, marketing, data, and business development.
- Success in the role
- Grow Viber Pay monthly active users and TPV significantly against goals
- A high-performing product team is in place and scaling
- Regulatory and market entry milestones are met
- Viber Pay is established as a recognized growth driver within the Viber portfolio
- The function operates with clear accountability and strong cross-functional execution
- Business Leadership
- Own the Viber Pay P&L - revenue, cost, and key business metrics
- Set strategy for user growth, product direction and market expansion
- Lead the Viber Pay organization while setting the standard for performance, accountability and culture
- Report directly to Viber’s CEO
- Product & Growth
- Lead product and marketing to build features that drive genuine payment adoption across Viber's user base
- Direct acquisition and activation strategies that convert platform reach into active financial behavior
- Own new market entry, including regulatory and operational readiness
- Cross-functional Collaboration
- Lead shared-function partnerships - Design, Dev Ops, architecture, legal, and finance - to drive outcomes across the business
- Serve as a full member of the Viber executive team
- Regulatory & Expansion
- Own relationships with external regulatory and compliance partners
- Direct market expansion alongside legal and compliance
- +10 Year of experience leading a neo-bank, B2C consumer banking app, or a standalone fintech product at a leadership level
- Full P&L ownership - accountable for business outcomes, not just delivery
- Cross-functional leadership across product, engineering, and marketing
- A track record of building high-performing, engaged teams
- Consumer growth instinct - you've created payment habits in a B2C financial product
- Data-driven by default - you define the metrics that matter, read funnel and retention performance, and use data to prioritize and decide
- Based in London
- Experience in a regulated payments environment (PI, EMI, PSP)
- Multi-market or international expansion experience
- Experience leading a business unit within a larger technology organization
- Familiarity with messaging platforms or super-app ecosystems
General Manager, Viber Pay in London employer: Viber
Rakuten Viber is an exceptional employer, offering a unique opportunity to shape the fraud strategy within a leading fintech embedded in a globally recognised communication platform. With a strong focus on employee growth, autonomy in decision-making, and access to extensive data resources, team members can thrive in a collaborative environment that values innovation and strategic thinking. The company fosters a culture of inclusivity and support, ensuring that employees are equipped with the tools and opportunities needed to make a meaningful impact on customer trust and business success.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager, Viber Pay in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Viber. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace General Manager, Viber Pay in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Viber.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Viber's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Viber
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Viber.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Viber will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Viber employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
