At a Glance
- Tasks: Support the service team with admin tasks and learn to use SAP ERP.
- Company: Join a dynamic service/repair environment focused on growth.
- Benefits: Gain valuable experience, training, and a supportive team atmosphere.
- Other info: Perfect for organised individuals looking to grow in a team-oriented role.
- Why this job: Kickstart your career in administration with hands-on training and support.
- Qualifications: Strong communication skills and a willingness to learn new systems.
The predicted salary is between 22000 - 28000 £ per year.
The Junior Service Administrator position will provide an excellent opportunity for someone looking to start or develop a career as an administrator, in a service/repair environment. The successful candidate will be supported and trained to learn how to use the company's SAP ERP system and carry out a wide range of administrative tasks that support the service team and customer operations. This is a learning-focused role suited to an organised individual with good communication skills and a positive, team-oriented attitude.
Key Responsibilities
- Learn how to use the SAP ERP system to support service operations.
- Create customer quotations and sales orders under supervision.
- Learn how to process orders accurately.
Customer Support
- Answer incoming telephone calls in a professional and welcoming manner.
- Take ownership of customer requests, ensuring queries are handled efficiently or passed to the appropriate team member.
- Communicate clearly with customers via phone and email.
Service Team Support
- Provide general administrative support to the Service Office Manager and wider service team.
- Learn and follow internal processes and procedures.
- Assist with day-to-day office tasks as required.
Skills & Experience
- Good communication skills, both verbal and written.
- Good IT skills using Excel, Word, and Outlook.
- Willingness to learn new systems and processes.
Junior Service Administrator employer: Vibe
As a Junior Service Administrator, you will join a dynamic team in a supportive environment that prioritises employee growth and development. Our company fosters a collaborative work culture where you will receive comprehensive training on the SAP ERP system and gain hands-on experience in customer service and administration. Located in a vibrant area, we offer a range of benefits including flexible working hours and opportunities for career advancement, making us an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Service Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on a Junior Service Administrator role.
✨Tip Number 2
Practice your communication skills! Since this role involves customer support, try role-playing scenarios with friends or family. It’ll help you feel more confident when answering calls or emails.
✨Tip Number 3
Familiarise yourself with SAP ERP systems. There are loads of online resources and tutorials that can give you a head start. Showing that you’re proactive about learning will impress potential employers!
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it shows you’re genuinely interested in joining our team. Don’t miss out on this opportunity!
We think you need these skills to ace Junior Service Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant skills and experiences that match the Junior Service Administrator role. We want to see how your background aligns with the responsibilities mentioned in the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you’re a great fit. Don’t forget to mention your willingness to learn and support the team!
Show Off Your Communication Skills:Since good communication is key for this role, make sure your written application is clear and professional. We appreciate a friendly tone, but clarity is crucial—so proofread before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Vibe
✨Know Your SAP Basics
Before the interview, take some time to familiarise yourself with the basics of SAP ERP systems. Even if you haven't used it before, understanding its purpose and how it supports service operations will show your eagerness to learn and adapt.
✨Show Off Your Communication Skills
Since good communication is key for this role, practice articulating your thoughts clearly. You might want to prepare a few examples of how you've effectively communicated in past experiences, whether in person or via email.
✨Demonstrate Your Organisational Skills
Think of specific instances where you've successfully managed multiple tasks or projects. Being organised is crucial for a Junior Service Administrator, so be ready to discuss how you prioritise and keep track of your responsibilities.
✨Emphasise Your Team Spirit
This role requires a positive, team-oriented attitude. Be prepared to share examples of how you've worked collaboratively in the past. Highlighting your ability to support others and contribute to a team environment will resonate well with the interviewers.
