Graduate Technical Support Advisor
A fantastic opportunity is now available for a engineering graduate, to join a specialist equipment manufacturer, with a UK headquarters, in Oxfordshire.
The organisation is internationally established with over 11 000 employees, 50 branch offices and 500 trade and service partners world-wide.
The Technicial Support Advisor will offer support to the Sales Engineers, Product/Project Managers, Internal Sales Coordinators, Customers and Management, with detailed product knowledge.
Key Responsibilities:
- Preparing quotations to customer's specifications.
- Providing in depth technical information on company products, keeping abreast of the latest production development and communicating to all interested personnel.
- Liaising with the Engineering Department on projects to ensure that margins are maintained, and the customer specification/requirements are adhered to.
- Liaising with divisional staff on technical matters.
- Maintain a high level of service, ensuring that the customers' best interests are catered for.
- Being aware of market/project developments, industry trends and new projects and to advise these to management and division.
- Customer visits may also be required.
Requirements:
- An Engineering degree or HND
- Excellent communication and people skills
- Experience of working in an office environment.
- Experience of dealing with customers via phone and e-mail.Ability to work under own initiative.
- Good IT skills using Excel, Word and Outlook.
- Attention to detail.
- High level of accuracy.
Hours of Work:
- Monday to Friday - 37.5 hours a week.
- Hybrid working available after training period.
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Graduate Technical Support Advisor in Witney employer: Vibe Recruit
Vibe Recruit offers a vibrant and supportive work environment at a family-run events venue in Cwmbran, where employees are valued as key team members. With a focus on personal development and hands-on involvement, this role provides the chance to make a real impact while enjoying a friendly atmosphere. The company prioritises employee growth and fosters a culture of collaboration, making it an excellent choice for those seeking meaningful and rewarding employment.
