Credit Controller
Location: West Bromwich
Salary: £27,000 + £250 monthly bonus
Hours: Monday-Friday, 8:30am-5:00pm
Contract: Permanent, Full Time
Working Pattern: Fully Office Based
Vibe Recruit are currently recruiting on behalf of our client for an experienced Credit Controller to join their busy and established finance team based in West Bromwich.
This is an excellent opportunity for someone with previous Credit Control experience who is confident managing customer accounts, chasing outstanding payments and resolving queries while maintaining strong customer relationships.
Key Responsibilities
- Manage a section of the Accounts Receivable ledger
- Monitor customer accounts to ensure credit terms and limits are not exceeded
- Proactively chase outstanding debt via telephone and email
- Issue customer statements and payment reminders
- Manage the debt collection process, escalating overdue accounts where necessary
- Resolve customer queries and liaise with internal departments to achieve timely resolutions
- Send payment links and assist customers with payments
- Process new account applications and review credit reference information
- Produce spreadsheets and account information when required
- Assist with month-end reporting
- Support Direct Debit collections and cash allocation
- Set up new customer accounts on the accounting system
- Complete additional Credit Control duties as required
What We're Looking For
- Previous experience working within a busy Credit Control environment is essential
- Strong communication and negotiation skills
- Confident telephone manner and comfortable chasing outstanding payments
- Good knowledge of Excel and spreadsheets
- Excellent organisation and time-management skills
- Ability to prioritise workload and work to deadlines
- Strong attention to detail
- Positive and professional approach
- Ability to build strong relationships with internal and external customers
- Previous experience using Kerridge would be advantageous but is not essential
Salary & Working Hours
£27,000 per annum + £250 monthly performance bonus
The bonus is based on achievable monthly targets, offering potential additional earnings of £3,000 per year.
Monday-Friday, 8:30am-5:00pm
37.5 hours per week with a 60-minute unpaid lunch break
Please note, this position is fully office based in West Bromwich and the working hours are fixed.
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Credit Controller in West Bromwich employer: Vibe Recruit
Vibe Recruit offers a vibrant and supportive work environment at a family-run events venue in Cwmbran, where employees are valued as key team members. With a focus on personal development and hands-on involvement, this role provides the chance to make a real impact while enjoying a friendly atmosphere. The company prioritises employee growth and fosters a culture of collaboration, making it an excellent choice for those seeking meaningful and rewarding employment.
