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- Tasks: Join our team to manage orders, support logistics, and deliver top-notch customer service.
- Company: Be part of a global leader in specialist coatings based in a modern facility in Bicester.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Gain hands-on experience in a fast-paced setting while building relationships with customers.
- Qualifications: A good understanding of warehousing and logistics; customer service skills are a plus.
- Other info: Forklift licence is desired; apply now to kickstart your career!
The predicted salary is between 24000 - 36000 £ per year.
Stores / Stock Control Assistant A global business involved in the sale and distribution of specialist coatings, has a need for a motivated individual to join their team, in their modern facility in Bicester. The main administration centre for the UK and Irish business is in Bicester, with a team of people responsible for warehouse, logistics and sales administration functions. Duties & Responsibilities Ensure customer orders are manufactured, picked, and dispatched efficiently. Support production, warehousing, and distribution functions to help maximise service levels and operational efficiency. Uphold the highest standards of quality in customer order production and delivery. Provide professional and courteous assistance to retail customers with their sales orders. Handle commercial and technical queries effectively to address customer needs and questions Address order queries effectively by collaborating with team leaders and customer service Coordinate with carriers for shipment efficiency (arrival times, consignment volumes, loading/unloading). Assist in managing stocks of pallets, scheduling waste removal, and ensuring smooth logistics. Retail Customer Support Deliver exceptional in-store service to uphold the company\’s reputation for quality. Build strong relationships with customers to understand and fulfil their needs comprehensively. Build product knowledge to provide tailored recommendations. Assist customers in selecting the best products for their requirements, including mixing paint to their specifications. Ensure timely and accurate supply of customer orders.Experience & Skills Required Good working knowledge of warehousing, stores and logistics operations Good customer service & operations tasks and processes Planning & Preparation – you must be self-motivated, conscientious and able to work to deadlines A broad knowledge of computer-based Sales Order Processing/Stock Control systems A polite manner and good telephone selling and support skills when dealing with Customers. Desired Atlet/Counterbalance/Reach Forklift Licence Interested, please contact Graeme at Vibe Recruit on (phone number removed) or apply immediately Vibe Recruit is acting as an Employment Agency in relation to this vacancy
Stores & Stock Control Assistant employer: Vibe Recruit
Contact Detail:
Vibe Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stores & Stock Control Assistant
✨Tip Number 1
Familiarise yourself with the specific stock control systems mentioned in the job description. Understanding how these systems work will give you an edge during interviews, as you can demonstrate your knowledge and readiness to contribute from day one.
✨Tip Number 2
Highlight any previous experience you have in warehousing or logistics. Be prepared to discuss specific examples of how you've improved efficiency or customer service in past roles, as this will show your potential employer that you can add value to their team.
✨Tip Number 3
Research the company’s products and services thoroughly. Being able to speak knowledgeably about their offerings during your interview will impress the hiring team and demonstrate your genuine interest in the role.
✨Tip Number 4
Prepare to discuss how you handle customer queries and complaints. Providing examples of your problem-solving skills and ability to maintain professionalism under pressure will be crucial in showcasing your suitability for the customer support aspect of the role.
We think you need these skills to ace Stores & Stock Control Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Stores / Stock Control Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in warehousing, logistics, or customer service. Use specific examples to demonstrate your ability to handle customer orders and support operational efficiency.
Showcase Your Skills: Mention your knowledge of computer-based Sales Order Processing/Stock Control systems and any relevant certifications, such as a forklift licence. This will show that you have the technical skills needed for the role.
Craft a Strong Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Address how you can contribute to maintaining high standards of quality and customer service, which are crucial for this position.
How to prepare for a job interview at Vibe Recruit
✨Know the Company
Before your interview, take some time to research the company and its products. Understanding their specialist coatings and how they operate will help you answer questions more effectively and show your genuine interest in the role.
✨Demonstrate Customer Service Skills
Since the role involves customer interaction, be prepared to discuss your previous experiences in customer service. Share specific examples of how you've handled queries or complaints, and highlight your ability to build strong relationships with customers.
✨Showcase Your Organisational Skills
The position requires good planning and preparation skills. Be ready to talk about how you manage your time and prioritise tasks, especially in a fast-paced environment like warehousing and logistics.
✨Familiarise Yourself with Stock Control Systems
Having a broad knowledge of computer-based Sales Order Processing and Stock Control systems is essential. Brush up on any relevant software you’ve used in the past and be prepared to discuss how you can leverage these tools to improve efficiency.
