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- Tasks: Be the friendly face of our automotive service centre, managing customer bookings and updates.
- Company: Join a reputable automotive service centre in Billingshurst with a strong focus on customer satisfaction.
- Benefits: Enjoy competitive pay, ongoing training, free parking, and staff discounts on services.
- Why this job: Perfect for those who love customer interaction and want to grow in a dynamic environment.
- Qualifications: Experience in motor trade customer service and proficiency in TechMan software are essential.
- Other info: A great opportunity for organised multitaskers who thrive in busy settings.
The predicted salary is between 28800 - 43200 £ per year.
We are recruiting on behalf of a reputable automotive service centre in Billingshurst for an experienced Service Receptionist. This role is perfect for someone who thrives in a customer-facing environment, is highly organised, and has solid experience using the TechMan garage management system. Key Responsibilities Act as the first point of contact for customers – in person and over the phone Book in vehicle services, repairs, and MOTs using the TechMan system Provide accurate estimates and updates to customers Liaise between customers and the workshop to ensure timely progress updates Create and manage job cards, invoices, and service records Handle payments and end-of-day reconciliation Support the Service Manager and wider team with general administrationAbout You ✅ Previous experience in a motor trade customer service or service advisor role ✅ Proficient in using TechMan garage management software (essential) ✅ Confident communicator with a professional and friendly manner ✅ Highly organised with the ability to multitask in a busy reception area ✅ Good IT skills – comfortable using email, calendars, and digital filing systems ✅ A team player with a customer-first attitude What\’s on Offer Competitive salary based on experience Friendly and professional working environment Ongoing training and development Free parking on site Staff discounts on vehicle servicing and repairsTo apply, please submit your CV or call Gemma on (phone number removed) to discuss this opportunity in more detail. Vibe Recruit is acting as an Employment Business in relation to this vacancy
Service Receptionist - Automotive employer: Vibe Recruit
Contact Detail:
Vibe Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Receptionist - Automotive
✨Tip Number 1
Familiarise yourself with the TechMan garage management system before your interview. If you can demonstrate your knowledge of this software, it will show that you're proactive and ready to hit the ground running.
✨Tip Number 2
Brush up on your customer service skills, especially in a motor trade context. Think of examples from your past experiences where you successfully handled customer queries or complaints, as these will be valuable during discussions.
✨Tip Number 3
Prepare to discuss how you manage multiple tasks in a busy environment. The role requires excellent organisational skills, so be ready to share specific strategies or tools you use to stay organised and efficient.
✨Tip Number 4
Show your enthusiasm for the automotive industry. Research the company and its services, and be prepared to express why you want to work there specifically. This will help you stand out as a candidate who is genuinely interested in the role.
We think you need these skills to ace Service Receptionist - Automotive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service, particularly in the automotive sector. Emphasise your familiarity with the TechMan garage management system, as this is a key requirement for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and customer-first attitude. Mention specific examples of how you've successfully managed customer interactions in previous roles.
Highlight Relevant Skills: In your application, clearly outline your organisational skills and ability to multitask. Provide examples of how you've handled busy reception areas or similar environments effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Vibe Recruit
✨Showcase Your Customer Service Skills
As a Service Receptionist, you'll be the first point of contact for customers. Be prepared to share examples of how you've successfully handled customer inquiries or complaints in the past, demonstrating your ability to maintain a professional and friendly manner.
✨Familiarise Yourself with TechMan
Since proficiency in the TechMan garage management system is essential, make sure you brush up on its features before the interview. If possible, practice using the software to show your familiarity and confidence during the discussion.
✨Demonstrate Your Organisational Skills
The role requires excellent organisational abilities, especially in a busy reception area. Prepare to discuss how you manage multiple tasks effectively, perhaps by sharing specific strategies or tools you use to stay organised.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your interest in the role and the company. Consider asking about the team dynamics, training opportunities, or how success is measured in the Service Receptionist position.
