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- Tasks: Investigate customer product returns and enhance quality systems in a dynamic healthcare environment.
- Company: Join a global healthcare leader committed to innovation and excellence.
- Benefits: Earn £15.29 per hour with a fantastic work-life balance on a 4 on / 4 off schedule.
- Why this job: Make a real impact in quality assurance while working with a supportive, professional team.
- Qualifications: Detail-oriented with experience in technical or quality systems environments.
- Other info: Enjoy a modern, inclusive workplace with opportunities for career growth.
Are you detail-driven, quality-focused, and passionate about maintaining high standards in medical device manufacturing? Vibe Recruit are proud to be working with a global healthcare leader to recruit for a Quality Systems Support position within their Complaints Department. This is a fantastic opportunity to join a company committed to improving lives through innovation and excellence. About the Role You\’ll play a key role in supporting the Complaints Department, ensuring compliance with quality procedures and contributing to the continuous improvement of systems and processes. Working on a 4 on / 4 off continental day shift (7am – 7pm), you\’ll investigate customer product returns, identify root causes, and support the development of effective and compliant quality systems. Key Responsibilities Conduct investigations on customer-returned products in accordance with site and divisional procedures Support the development, implementation, and enhancement of Quality Systems and processes Liaise professionally with global colleagues and Customer Service teams Troubleshoot and analyse product complaint data using electronic equipment and software applications Promote and adhere to Health & Safety standards, reporting improvements where identified Uphold the company\’s Code of Conduct in all communications and interactions About You Strong attention to detail and commitment to compliance Experience in a technical, laboratory, or quality systems environment (medical devices experience advantageous) Excellent communication and organisational skills Confident using electronic systems and investigation tools Why Join? Opportunity to work with a world-class healthcare company Join a collaborative, professional team supported by Vibe Recruit Competitive £15.29 per hour rate Excellent work-life balance with 4 on / 4 off days (7am – 7pm) Modern, inclusive, and supportive working environment Interested? Apply today with Vibe Recruit and take the next step in your quality career with a global healthcare leader. For further information please call Gemma (phone number removed) Vibe Recruit is acting as an Employment Business in relation to this vacancy
Quality Investigator employer: Vibe Recruit
Contact Detail:
Vibe Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Investigator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those working in quality systems or medical devices. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to quality assurance and compliance. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your problem-solving skills.
✨Tip Number 3
Showcase your attention to detail during interviews. Bring examples of how you've maintained high standards in previous roles, especially if you have experience in technical or laboratory environments. This will help you stand out as a candidate.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Quality Investigator
Some tips for your application 🫡
Show Your Attention to Detail: When writing your application, make sure to highlight your attention to detail. Use specific examples from your past experiences that demonstrate how you've maintained high standards in quality systems or investigations.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the key responsibilities and skills mentioned in the job description. This shows us that you’re genuinely interested in the role and understand what it entails.
Be Professional Yet Personable: While we want you to be professional in your application, don’t be afraid to let your personality shine through. A friendly tone can make your application stand out, especially when you’re discussing your communication skills and teamwork experience.
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed! It’s the easiest way for us to keep track of your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Vibe Recruit
✨Know Your Quality Standards
Before the interview, brush up on the quality standards relevant to medical device manufacturing. Familiarise yourself with regulations like ISO 13485 and FDA guidelines. This will show your commitment to compliance and your understanding of the industry.
✨Prepare for Technical Questions
Expect questions about your experience in quality systems and investigations. Be ready to discuss specific tools and methodologies you've used in past roles. Practising answers to common technical questions can help you feel more confident during the interview.
✨Showcase Your Attention to Detail
During the interview, highlight examples from your previous work where your attention to detail made a difference. Whether it was identifying a root cause in a product complaint or improving a process, concrete examples will demonstrate your skills effectively.
✨Communicate Clearly and Professionally
Since you'll be liaising with global colleagues and customer service teams, practice clear and professional communication. Use concise language and avoid jargon unless necessary. This will reflect your ability to collaborate effectively in a diverse environment.
