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For Companies At a Glance
- Tasks: Investigate customer product returns and enhance quality systems in a dynamic healthcare environment.
- Company: Join a global healthcare leader committed to innovation and excellence.
- Benefits: Competitive pay, excellent work-life balance, and a supportive team culture.
- Why this job: Make a real impact on quality standards in medical device manufacturing.
- Qualifications: Detail-oriented with experience in technical or quality systems environments.
- Other info: Enjoy a modern, inclusive workplace with opportunities for career growth.
Are you detail-driven, quality-focused, and passionate about maintaining high standards in medical device manufacturing?
Vibe Recruit are proud to be working with a global healthcare leader to recruit for a Quality Systems Support position within their Complaints Department. This is a fantastic opportunity to join a company committed to improving lives through innovation and excellence.
About the Role
You\’ll play a key role in supporting the Complaints Department, ensuring compliance with quality procedures and contributing to the continuous improvement of systems and processes.
Working on a 4 on / 4 off continental day shift (7am – 7pm), you\’ll investigate customer product returns, identify root causes, and support the development of effective and compliant quality systems.
Key Responsibilities
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Conduct investigations on customer-returned products in accordance with site and divisional procedures
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Support the development, implementation, and enhancement of Quality Systems and processes
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Liaise professionally with global colleagues and Customer Service teams
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Troubleshoot and analyse product complaint data using electronic equipment and software applications
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Promote and adhere to Health & Safety standards, reporting improvements where identified
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Uphold the company\’s Code of Conduct in all communications and interactions
About You
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Strong attention to detail and commitment to compliance
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Experience in a technical, laboratory, or quality systems environment (medical devices experience advantageous)
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Excellent communication and organisational skills
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Confident using electronic systems and investigation tools
Why Join?
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Opportunity to work with a world-class healthcare company
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Join a collaborative, professional team supported by Vibe Recruit
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Competitive £15.29 per hour rate
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Excellent work-life balance with 4 on / 4 off days (7am – 7pm)
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Modern, inclusive, and supportive working environment
Interested?
Apply today with Vibe Recruit and take the next step in your quality career with a global healthcare leader. For further information please call Gemma 01869 321 322
Vibe Recruit is acting as an Employment Business in relation to this vacancy.
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Quality Investigator employer: Vibe Recruit
Contact Detail:
Vibe Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Investigator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those working in quality systems or medical devices. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of quality procedures and compliance standards. We recommend practising common interview questions related to investigations and problem-solving in quality systems.
✨Tip Number 3
Showcase your attention to detail during interviews. Bring examples of how you've maintained high standards in previous roles, especially if you’ve worked with medical devices or in a technical environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Quality Investigator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your attention to detail and experience in quality systems. We want to see how your background aligns with the role of a Quality Investigator, so don’t be shy about showcasing relevant skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for quality in medical device manufacturing and how you can contribute to our team. Keep it professional but let your personality come through.
Showcase Your Communication Skills: Since you'll be liaising with global colleagues and customer service teams, it's important to demonstrate your excellent communication skills in your application. Use clear and concise language to convey your points.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Vibe Recruit
✨Know Your Quality Standards
Familiarise yourself with the quality standards and regulations relevant to medical device manufacturing. Be prepared to discuss how you’ve adhered to these in past roles, as this will show your commitment to compliance and detail-driven work.
✨Prepare for Technical Questions
Expect questions about your experience in technical or laboratory environments. Brush up on your knowledge of investigation tools and electronic systems, and be ready to provide examples of how you've used them to troubleshoot issues.
✨Showcase Your Communication Skills
Since you'll be liaising with global colleagues and customer service teams, practice articulating your thoughts clearly. Think of examples where effective communication led to successful outcomes in your previous roles.
✨Demonstrate a Continuous Improvement Mindset
Be ready to discuss how you've contributed to process improvements in past positions. Highlight any initiatives you've taken to enhance quality systems, as this aligns perfectly with the role's focus on continuous improvement.