Internal Sales Co-ordinator in Pontypool

Vibe Recruit is currently recruiting for a Internal Sales Co-ordinator on behalf of our client based in Pontypool. This is an excellent opportunity to join a well-established business, providing essential administrative support within a busy sales office.

This is a varied role that would suit someone who is organised, customer-focused and enjoys working in a fast-paced office environment.

Location: Pontypool
Pay: £12.71 - £13.00 per hour (depending on experience)/ Paid weekly

Key Responsibilities

• Communicating with customers via telephone and email on a daily basis.
• Processing customer orders accurately and efficiently.
• Raising invoices and purchase orders.
• Scheduling work and managing delivery bookings.
• Producing customer reports.
• Handling customer queries and resolving complaints professionally.
• Answering incoming telephone calls and directing them to the appropriate department.
• Filing and maintaining accurate records.
• Assisting with basic estimating duties.
• Providing general administrative support to the sales office team.

What We're Looking For

• Excellent communication and customer service skills.
• A professional and polite telephone manner.
• The ability to work well under pressure and manage multiple tasks.
• Good working knowledge of Microsoft Excel and Word.
• Strong attention to detail and accuracy.
• Previous administration or sales office experience is desirable but not essential.

Working Hours

• Monday to Thursday: 8:00am - 4:30pm
• Friday: 8:00am - 3:30pm

Salary

• £12.71 - £13.00 per hour, depending on experience.