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- Tasks: Support sales and customer service teams in a fast-paced contact centre.
- Company: People-focused organisation based in Cardiff.
- Benefits: 32 days annual leave, health cash plan, and up to 10% annual bonus.
- Why this job: Make a real difference in employee relations and coaching managers.
- Qualifications: Experience in HR and solid understanding of UK employment law.
- Other info: Join a dynamic team with opportunities for growth.
The predicted salary is between 30000 - 42000 £ per year.
A people-focused organisation in Cardiff is seeking an experienced HR Advisor to support sales and customer service teams in a fast-paced contact centre. The role includes advising on employee relations matters, managing HR cases, and coaching managers. A solid understanding of UK employment law and HR generalist experience are essential.
Benefits include:
- 32 days' annual leave
- A health cash plan
- Up to 10% annual bonus
ER HR Advisor for Fast-Paced Contact Centre in London employer: Vibe Recruit
Contact Detail:
Vibe Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ER HR Advisor for Fast-Paced Contact Centre in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field, especially those who work in contact centres. They might have insider info on job openings or can even refer you directly.
✨Tip Number 2
Prepare for the interview by brushing up on UK employment law and common HR scenarios. We want you to shine when discussing how you’d handle employee relations matters!
✨Tip Number 3
Showcase your coaching skills! Think of examples where you've helped managers improve their team dynamics. This will highlight your value in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace ER HR Advisor for Fast-Paced Contact Centre in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HR Advisor role. Highlight your experience in employee relations and any relevant HR cases you've managed. We want to see how your skills match what we're looking for!
Showcase Your Knowledge: Demonstrate your understanding of UK employment law in your application. We love candidates who can show they know their stuff, so don’t hold back on sharing examples of how you’ve applied this knowledge in previous roles.
Be Personable: Since we’re a people-focused organisation, let your personality shine through! Use a friendly tone in your cover letter and share why you’re passionate about supporting sales and customer service teams in a fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Vibe Recruit
✨Know Your Employment Law
Brush up on UK employment law before your interview. Be ready to discuss how you’ve applied this knowledge in previous roles, especially in relation to employee relations and HR cases.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached managers in the past. Highlight specific situations where your guidance led to improved team performance or resolved conflicts.
✨Understand the Fast-Paced Environment
Familiarise yourself with the dynamics of a contact centre. Think about how you can support sales and customer service teams effectively, and be ready to share your strategies for thriving in a fast-paced setting.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture and the challenges faced by the HR team. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
