At a Glance
- Tasks: Support the service team with admin tasks and learn to use SAP ERP.
- Company: Join a dynamic team in a rural setting with a focus on growth.
- Benefits: Training provided, friendly environment, and opportunities for career development.
- Other info: Access to transport is advisable due to the rural location.
- Why this job: Kickstart your career in administration while making a real impact.
- Qualifications: Good communication skills and a willingness to learn are essential.
The predicted salary is between 22000 - 26000 € per year.
The Junior Service Administrator position will provide an excellent opportunity for someone looking to start or develop a career as an administrator, in a service/repair environment. The successful candidate will be supported and trained to learn how to use the company's SAP ERP system and carry out a wide range of administrative tasks that support the service team and customer operations. This is a learning-focused role suited to an organised individual with good communication skills and a positive, team-oriented attitude.
Key Responsibilities
- Learn how to use the SAP ERP system to support service operations.
- Create customer quotations and sales orders under supervision.
- Learn how to process orders accurately.
- Answer incoming telephone calls in a professional and welcoming manner.
- Take ownership of customer requests, ensuring queries are handled efficiently or passed to the appropriate team member.
- Communicate clearly with customers via phone and email.
- Provide general administrative support to the Service Office Manager and wider service team.
- Learn and follow internal processes and procedures.
- Assist with day-to-day office tasks as required.
Skills & Experience
- Good communication skills, both verbal and written.
- Good IT skills using Excel, Word, and Outlook.
- Willingness to learn new systems and processes.
- Strong team player with a positive attitude.
Desirable
- Previous experience working in an office environment.
- Experience of sales administration or dealing with customers via phone and email.
- SAP experience is beneficial but not essential as training will be provided.
Attributes
- Organised and attentive to detail.
- Confident speaking with customers and colleagues.
- Reliable and keen to learn.
- Approachable and supportive team member.
The position is based in a rural location in West Oxfordshire and having access to your own transport would be advisable.
Interested, please contact Graeme at Vibe Recruit for more information, or apply immediately!
Vibe Recruit is acting as an Employment Agency in relation to this vacancy.
Junior Service Administrator employer: Vibe Recruit
At Vibe Recruit, we pride ourselves on being an excellent employer that fosters a supportive and collaborative work environment. As a Junior Service Administrator in the picturesque rural setting of West Oxfordshire, you will benefit from comprehensive training, including hands-on experience with our SAP ERP system, while enjoying opportunities for personal and professional growth. Our team-oriented culture encourages open communication and a positive attitude, making it an ideal place for individuals eager to develop their administrative skills and contribute to customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Service Administrator
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the role of Junior Service Administrator, especially your communication and organisational abilities.
✨Tip Number 3
Don’t forget to ask questions during the interview! It shows you're engaged and keen to learn. Ask about the training process for the SAP ERP system or how the service team collaborates on customer requests.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Junior Service Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences mentioned in the job description. Highlight any relevant admin experience or customer service roles you've had, even if they're not directly related.
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your positive attitude and willingness to learn make you a great fit for our team.
Show Off Your Communication Skills:Since good communication is key for this role, ensure your written application is clear and concise. Avoid jargon and keep it professional yet friendly – we love a personable touch!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Vibe Recruit
✨Know Your SAP Basics
Even if you haven't used SAP before, it’s a good idea to familiarise yourself with the basics. Research what an ERP system does and how it can benefit service operations. This shows your willingness to learn and adapt, which is key for this role.
✨Practice Your Communication Skills
Since good communication is essential, practice answering common interview questions clearly and confidently. You might even want to role-play with a friend, focusing on how you would handle customer queries or explain processes. This will help you feel more at ease during the actual interview.
✨Show Your Organisational Skills
Prepare examples from your past experiences that demonstrate your organisational abilities. Whether it's managing tasks in a previous job or balancing schoolwork, be ready to share how you keep things on track and ensure details are not overlooked.
✨Be Ready to Learn
Express your enthusiasm for learning new systems and processes. Share specific instances where you've successfully picked up new skills or adapted to changes. This will resonate well with the interviewers, as they’re looking for someone who is keen to grow within the company.
