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- Tasks: Support sales and customer service teams in a fast-paced contact centre.
- Company: People-focused organisation based in Cardiff.
- Benefits: 32 days annual leave, health cash plan, and up to 10% annual bonus.
- Why this job: Make a real difference in employee relations and coaching managers.
- Qualifications: Experience in HR and solid understanding of UK employment law.
- Other info: Join a dynamic team with opportunities for growth.
The predicted salary is between 30000 - 42000 £ per year.
A people-focused organisation in Cardiff is seeking an experienced HR Advisor to support sales and customer service teams in a fast-paced contact centre. The role includes advising on employee relations matters, managing HR cases, and coaching managers. A solid understanding of UK employment law and HR generalist experience are essential.
Benefits include:
- 32 days' annual leave
- A health cash plan
- Up to 10% annual bonus
ER HR Advisor for Fast-Paced Contact Centre employer: Vibe Recruit
Contact Detail:
Vibe Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ER HR Advisor for Fast-Paced Contact Centre
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field, especially those who work in contact centres. They might have insider info on job openings or can even refer you directly.
✨Tip Number 2
Prepare for the interview by brushing up on UK employment law and common HR scenarios. We want you to shine when discussing how you’d handle employee relations and coaching managers!
✨Tip Number 3
Showcase your experience! Bring examples of past HR cases you've managed, especially in fast-paced environments. This will demonstrate your ability to thrive under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace ER HR Advisor for Fast-Paced Contact Centre
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HR Advisor role. Highlight your experience in employee relations and any relevant HR cases you've managed. We want to see how your skills fit into our fast-paced contact centre environment!
Showcase Your Knowledge of Employment Law: Since a solid understanding of UK employment law is essential, don’t shy away from mentioning specific laws or regulations you’re familiar with. This will show us that you’re ready to hit the ground running in advising our teams.
Be Personable in Your Cover Letter: Your cover letter is your chance to let your personality shine through! Share why you’re passionate about HR and how you can contribute to our people-focused culture. We love seeing genuine enthusiasm for the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Vibe Recruit
✨Know Your Employment Law
Brush up on UK employment law before your interview. Be ready to discuss how you’ve applied this knowledge in previous roles, especially in relation to employee relations and HR cases. This will show that you’re not just familiar with the theory but can also implement it effectively.
✨Showcase Your Coaching Skills
Prepare examples of how you've coached managers in the past. Think about specific situations where your guidance led to improved team performance or resolved conflicts. This will demonstrate your ability to support sales and customer service teams in a fast-paced environment.
✨Understand the Company Culture
Research the organisation’s culture and values. Be ready to explain how your people-focused approach aligns with their mission. This shows that you’re not only interested in the role but also in contributing positively to their work environment.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions related to HR challenges in a contact centre setting. Practice articulating your thought process and solutions clearly. This will help you convey your problem-solving skills and adaptability in a fast-paced context.
