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- Tasks: Deliver exceptional customer service and manage bookings for Occupational Health services.
- Company: Vibe Recruit, a collaborative team in Abingdon, UK.
- Benefits: Monday to Friday hours, supportive work environment, and opportunities for growth.
- Other info: Proficiency in Microsoft Office and Salesforce is a plus.
- Why this job: Join a fast-paced team dedicated to quality customer care and make a difference.
- Qualifications: Strong communication skills and prior customer service experience preferred.
The predicted salary is between 25000 - 30000 £ per year.
Vibe Recruit is seeking a Customer Support Advisor in Abingdon, UK. This role involves delivering exceptional customer service and managing bookings for Occupational Health services.
Ideal candidates should demonstrate:
- Strong communication skills
- Prior customer service experience (desirable)
- Proficiency in Microsoft Office
- Preferably experience with Salesforce
Join a collaborative team in a fast-paced environment with a commitment to quality customer care. Working hours are Monday to Friday, 9am to 5pm.
Customer Support Advisor — Occupational Health employer: Vibe Recruit
Contact Detail:
Vibe Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Advisor — Occupational Health
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Customer Support Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on showcasing your communication skills and customer service experience, as these are key for the role at Vibe Recruit.
✨Tip Number 3
Be proactive! Don’t just wait for job alerts; actively search for roles on our website. Apply directly through us to increase your chances of getting noticed by hiring managers.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a great chance to reiterate why you’d be a fantastic fit for the Customer Support Advisor position.
We think you need these skills to ace Customer Support Advisor — Occupational Health
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share those stories!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about why you're a great fit for the role.
Tailor Your Application: Take a moment to customise your application for this specific role. Mention your proficiency in Microsoft Office and any experience with Salesforce, as these are key skills we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Vibe Recruit
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss how you've handled difficult situations in the past and what strategies you used to ensure customer satisfaction.
✨Familiarise Yourself with Occupational Health
Do some research on Occupational Health services and their importance. Understanding the context of the role will help you answer questions more effectively and show your genuine interest in the position.
✨Show Off Your Tech Skills
Since proficiency in Microsoft Office and Salesforce is preferred, make sure you can talk about your experience with these tools. If you have specific examples of how you've used them to improve customer service, share those!
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics and the company's approach to customer care. This shows you're engaged and serious about the role.