Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Connect with customers via email and phone, solving queries and building relationships.
- Company: Join a friendly, family-owned company that values fun and teamwork.
- Benefits: Enjoy a competitive salary and a supportive work environment.
- Why this job: Be part of a growing team and enhance your customer service skills.
- Qualifications: Must have excellent communication skills and a positive attitude.
- Other info: Monday to Friday role with opportunities for personal growth.
Are you looking for a new Customer Service Advisor role? Would you like to join a family-owned company that are super friendly, helpful, and committed to creating a fun and enjoyable working environment for everyone? Join as a Customer Service Advisor and help them continue to grow their fantastic reputation and be part of the team as they expand & grow!
Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.
As Customer Service Advisor you will:
Correspond with customers via email & the telephone
Building great relationships
Understand customer requirements and ensure that the company are meeting their needs
Deal with customer queries/issues
Accurately processing customers\’ orders received and updating CRM records
Ensuring customers are aware of latest offers & services
Arrange meetings for the Account Manager to visit customers
Make outbound service calls to prompt/take customers order & provide status updates on outstanding ordersThe Customer Service Advisor will have:
· A welcoming, confident and enthusiastic attitude and a professional telephone manner
· An ability to interpret customer\’s needs, offer solutions and upsell where appropriate
· Excellent communication skills at all levels and the ability to correspond with customers via email & on the telephone
· Build and grow your customer relationships
· Be a team player, keen to learn, grow & succeed
Monday to Friday 8am- 5pm
£27,368 per annuum
If this role is of interest then please click apply …..
For more information call Gemma on (phone number removed)
Vibe Recruit is acting as an Employment Agency in relation to this vacancy
Customer Service Advsior employer: Vibe Recruit
Contact Detail:
Vibe Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advsior
✨Tip Number 1
Get to know the company culture! Since they’re a family-owned business, show your enthusiasm for their friendly vibe. Research their values and mention how you align with them during your conversations.
✨Tip Number 2
Practice your communication skills! As a Customer Service Advisor, you'll need to be confident on the phone and in emails. Try role-playing with a friend or family member to get comfortable with handling customer queries.
✨Tip Number 3
Be proactive! When you apply through our website, follow up with a quick email or call to express your excitement about the role. It shows initiative and keeps you on their radar.
✨Tip Number 4
Showcase your problem-solving skills! Think of examples where you've successfully dealt with customer issues in the past. Be ready to share these stories during interviews to demonstrate your ability to meet customer needs.
We think you need these skills to ace Customer Service Advsior
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We’re all about being friendly and approachable, so don’t be afraid to show us who you are. A warm and enthusiastic tone can really make your application stand out.
Tailor Your Application: Make sure to tailor your application to the Customer Service Advisor role. Highlight your relevant experience and skills that match what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and how it relates to the role. Avoid fluff and focus on what makes you a great fit for us!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application goes directly to us. Plus, you’ll get to see more about our company culture and values while you’re at it!
How to prepare for a job interview at Vibe Recruit
✨Know the Company Culture
Before your interview, take some time to research the company’s values and culture. Since they pride themselves on being friendly and helpful, think about how you can demonstrate these qualities in your responses.
✨Showcase Your Communication Skills
As a Customer Service Advisor, excellent communication is key. Prepare examples of how you've effectively communicated with customers in the past, whether through email or phone, and be ready to discuss how you handle queries and issues.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've successfully resolved customer issues or upsold products. Be prepared to share these stories during your interview to show that you can interpret customer needs and offer solutions.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they measure success in the Customer Service Advisor role. This shows your genuine interest in the position and the company.
