At a Glance
- Tasks: Manage outstanding debts and maintain customer accounts in a dynamic finance team.
- Company: Join a well-established business with a supportive and close-knit culture.
- Benefits: Enjoy a competitive salary, pension scheme, and employee assistance programme.
- Other info: Flexible, team-focused environment with opportunities for recognition and growth.
- Why this job: Make a real impact by taking ownership of the debtor ledger and building customer relationships.
- Qualifications: Experience in Credit Control or Sales Ledger with strong communication skills.
Vibe Recruit is currently supporting a well-established and successful business with the appointment of an experienced Credit Controller to join their busy finance team. This is an excellent opportunity for an experienced Credit Controller or Sales Ledger professional to join a close-knit team where customer relationships, accuracy and getting results are key.
The Role
Working as part of a small finance team, you will take ownership of the debtor ledger and play a key role in ensuring outstanding payments are managed effectively and customer accounts remain up to date. We're looking for someone who is confident, organised and commercially minded, with the communication skills to build positive relationships with customers while being comfortable having those sometimes challenging conversations around overdue payments.
Key Responsibilities
- Proactively manage the collection of outstanding debts
- Chase overdue accounts via telephone, email and letter
- Maintain and reconcile the debtor ledger
- Monitor debtor days and work towards agreed targets
- Take and allocate customer payments
- Issue statements and copy documentation to customers
- Investigate and resolve debt and payment queries
- Complete credit insurance reports
- Process credit account applications and carry out credit checks
- Agree appropriate customer credit terms
- Prepare weekly debt reports for senior management
- Support the wider finance team with ad-hoc duties when required
- Assist with purchase ledger and general finance duties during busy periods and holiday cover
About You
The successful candidate will have previous experience within Credit Control or Sales Ledger and be confident dealing directly with customers. You'll ideally have:
- Previous Credit Control/Sales Ledger experience (essential)
- Excellent communication and customer service skills
- Strong administrative and organisational abilities
- Good working knowledge of Microsoft Office, particularly Excel
- Knowledge of Sage 200 would be advantageous
- Excellent attention to detail
- The ability to prioritise and manage multiple deadlines
- A calm and professional approach under pressure
- The ability to work independently and use your own initiative
- A positive, flexible and team-focused attitude
Benefits
- Competitive salary
- Reward and recognition scheme
- Long-service awards
- Company pension scheme
- Death-in-service benefit
- Employee Assistance Programme
- Access to discounted products
- Non-contributory Cash Health Plan Scheme
Apply Today
If you're an experienced Credit Controller looking for a new permanent opportunity and enjoy working in a role where you can take ownership and make a real impact, Vibe Recruit would love to hear from you. Apply today with your CV or call Gemma on (phone number removed).
Vibe Recruit is acting as an Employment Agency in relation to this vacancy.
Credit Controller employer: Vibe Recruit
Vibe Recruit offers a vibrant and supportive work environment at a family-run events venue in Cwmbran, where employees are valued as key team members. With a focus on personal development and hands-on involvement, this role provides the chance to make a real impact while enjoying a friendly atmosphere. The company prioritises employee growth and fosters a culture of collaboration, making it an excellent choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Vibe Recruit. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Vibe Recruit.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Vibe Recruit's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Vibe Recruit
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Vibe Recruit.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Vibe Recruit will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Vibe Recruit employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.