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- Tasks: Manage customer accounts and ensure timely collection of outstanding balances.
- Company: Join a leading automotive manufacturer with a strong reputation in the industry.
- Benefits: Enjoy a long-term contract with potential for growth and development.
- Why this job: Be part of a supportive team focused on fair customer treatment and low debt levels.
- Qualifications: Previous experience in collections or credit control is preferred; strong communication skills are essential.
- Other info: Contact Graeme at Vibe Recruit to apply or for more information!
The predicted salary is between 28800 - 43200 £ per year.
Collections Advisor A long-term contract position is now available for an experienced Collections Advisor, for a leading automotive manufacturer. As the Collections Advisor you will be responsible for safeguarding the assets of the business through all areas of collection activity on balances due or outstanding to the company from customers and suppliers. Duties & Responsibilities Effective monthly management of the accounts which have either fallen into arrears or where the account requires attention. Ensure timely actions are conducted on customer accounts in arrears, by utilizing the Collections workflow system. To ensure arrears levels and age profile on accounts assigned remain with the team objectives and action is taken to maintain low levels of debt. To treat customers fairly and refer any customer suspected of being vulnerable Skills & Experience Previous Collections/Recovery/Credit Control experience Background in accounting or legal roles with any associated qualifications is desirable but not essential. Excellent communication skills via email and phone – essential Analytical and objective approach to problem solving. Knowledge of DPA, CCA, FCA, TCF & Money Laundering (desirable) Strong team ethic. Interested, please contact Graeme at Vibe Recruit on (phone number removed) or apply immediately! Vibe Recruit is acting as an Employment Business in relation to this vacancy
Locations
Collections Advisor employer: Vibe Recruit
Contact Detail:
Vibe Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Advisor
✨Tip Number 1
Familiarise yourself with the key regulations mentioned in the job description, such as DPA, CCA, FCA, and TCF. Understanding these will not only help you in the role but also show your potential employer that you're proactive and knowledgeable about the industry.
✨Tip Number 2
Brush up on your communication skills, especially over the phone and via email. Practice clear and concise ways to explain complex issues, as this will be crucial when dealing with customers who may be in arrears.
✨Tip Number 3
Demonstrate your analytical skills by preparing examples of how you've successfully managed accounts or resolved disputes in the past. Be ready to discuss these during any interviews to showcase your problem-solving abilities.
✨Tip Number 4
Network with professionals in the collections and credit control field. Engaging with others in the industry can provide insights and potentially lead to referrals, making it easier for you to land the Collections Advisor position.
We think you need these skills to ace Collections Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in collections, recovery, or credit control. Emphasise any previous roles where you managed accounts in arrears and demonstrate your understanding of the responsibilities outlined in the job description.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the skills and experience required for the Collections Advisor role. Mention your communication skills and analytical approach to problem-solving, and provide examples of how you've successfully managed customer accounts in the past.
Showcase Relevant Skills: In your application, highlight your knowledge of relevant regulations such as DPA, CCA, FCA, TCF, and Money Laundering. Even if you don't have direct experience, showing awareness of these areas can set you apart from other candidates.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a role that involves managing financial accounts.
How to prepare for a job interview at Vibe Recruit
✨Showcase Your Collections Experience
Make sure to highlight your previous experience in collections, recovery, or credit control. Be prepared to discuss specific examples of how you've successfully managed accounts in arrears and the strategies you used to resolve issues.
✨Demonstrate Communication Skills
Since excellent communication is essential for this role, practice articulating your thoughts clearly. Prepare to discuss how you've effectively communicated with customers via email and phone, especially in challenging situations.
✨Understand Relevant Regulations
Familiarise yourself with key regulations such as DPA, CCA, FCA, TCF, and Money Laundering. Even if you don't have extensive knowledge, showing that you're aware of these regulations can demonstrate your commitment to compliance and professionalism.
✨Exhibit a Team Ethic
This role requires a strong team ethic, so be ready to share examples of how you've collaborated with colleagues in the past. Discuss how you contribute to a positive team environment and support your peers in achieving common goals.
