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- Tasks: Support the sales team by managing customer enquiries and processing orders.
- Company: Join a cutting-edge international manufacturer with a stellar reputation.
- Benefits: Competitive salary, company pension, bonus scheme, and excellent training.
- Why this job: Be a key player in a friendly team and enhance customer satisfaction.
- Qualifications: Strong communication skills and administrative experience are essential.
- Other info: 12-month contract with potential for permanent position.
The predicted salary is between 22800 - 28500 £ per year.
Up to £28,500 company pension and bonus scheme
Bridgend Fixed Term Contract - 12 months (Maternity cover)
Are you a skilled Administrator with excellent communication skills? Does the thought of joining a cutting edge, international manufacturer that can boast an excellent working environment and a great reputation appeal to you?
We are currently recruiting for a Sales Support Coordinator to join an industry leading company in Bridgend. The company in question manufactures hi-tech capital equipment for worldwide export and you will play an important role in acting as a key point of contact between customers and the Company to facilitate the placing and processing of customer orders.
As Sales Support Administrator you will:
- Act as a primary point of contact within the sales team for customers' incoming enquiries.
- Maintain contact with customers, particularly key accounts, by telephone and email to enable good working relationships.
- Gather, record and process information on customer requirements to generate service and spare parts quotations.
- Coordinate and pass information to other team members as required, to enable customer requirements to be analysed and responded to correctly.
- Maintain a clear picture of all concurrent customer enquiries and requirements and to manage these to ensure they are followed through and responded to in an efficient and timely manner.
- Monitor all outstanding quotations and systematically follow up on these to expedite the receipt of orders.
- Update and maintain the quote log and enter data and sales leads into the CRM system, generating reports and forecasts when required.
- Process customer orders through to completion including managing any adjustments; set up contract reviews and generate the paperwork for service and finance departments.
- Support our two overseas offices; processing and administration of paperwork for quotes and sales orders and general CRM enquiries.
You will have prime responsibility for ensuring customers are fully satisfied in relation to their requirements for the provision of quotations and placement of orders for spare parts and services.
As well as a competitive salary, you will benefit from excellent support, great training and the chance to work in a friendly, welcoming team. This is a 12 month fixed term contract role but for the right person, there could be potential for this to become permanent.
For immediate consideration, please forward your CV to Alex at Vibe Recruit today. Vibe Recruit is acting as an Employment Business in relation to this vacancy.
Sales Support Administrator in Bridgend employer: Vibe Recruit
Contact Detail:
Vibe Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator in Bridgend
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Sales Support Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their customer base and how you can contribute as a Sales Support Administrator. This will help you stand out and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your communication skills! As a Sales Support Administrator, you'll be the go-to person for customer inquiries. Role-play with a friend or family member to get comfortable with answering questions and handling different scenarios.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and showcase your skills. Plus, it shows you're serious about joining our team. Let's get you that job!
We think you need these skills to ace Sales Support Administrator in Bridgend
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Support Administrator role. Highlight your administrative skills and any experience you have in customer service or sales support. We want to see how you can be a key point of contact for our customers!
Show Off Your Communication Skills: Since excellent communication is key for this role, don’t shy away from showcasing your verbal and written communication skills. Use clear and concise language in your application to demonstrate that you can maintain good working relationships with customers.
Detail Your Organisational Skills: As you'll be managing multiple customer enquiries and requirements, it’s important to highlight your organisational skills. Share examples of how you've successfully managed tasks or projects in the past, so we can see how you’ll keep everything running smoothly.
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Vibe Recruit
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their products, values, and market position. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Sales Support Administrator, excellent communication is key. Prepare examples of how you've successfully managed customer relationships or resolved issues in the past. Be ready to demonstrate your ability to communicate clearly and effectively during the interview.
✨Be Organised and Detail-Oriented
Highlight your organisational skills by discussing how you manage multiple tasks and priorities. Bring along any relevant documentation that showcases your attention to detail, such as reports or logs you've maintained in previous roles.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and what success looks like in this role. This shows you're not just interested in the job, but also in how you can contribute to the company's success.
