At a Glance
- Tasks: Lead a dynamic admin team to enhance workplace health services and improve customer experience.
- Company: Join a leading provider of Occupational Health services with a focus on wellbeing.
- Benefits: Competitive pay, career growth, and a supportive work environment.
- Other info: Fast-paced environment with opportunities for professional development.
- Why this job: Make a real impact in workplace health while developing your leadership skills.
- Qualifications: 3+ years in admin supervision, strong leadership, and excellent communication skills.
Vibe Recruit is proud to be partnering with a leading provider of Occupational Health services to recruit an experienced Administration Supervisor. This is an exciting opportunity for a motivated people leader to join a growing organisation at the forefront of workplace health and wellbeing.
If you're passionate about developing teams, improving processes, and delivering exceptional customer service, this could be the perfect next step in your career.
The Opportunity
As Administration Supervisor, you'll lead a busy Customer Services Administration team, ensuring the smooth delivery of Occupational Health services including medicals, health surveillance programmes, wellbeing initiatives, and vaccinations. You'll play a pivotal role in maintaining operational performance, supporting service delivery, and driving continuous improvement across the department.
Key Responsibilities
- Lead, motivate and develop a team of administrators, fostering a high-performance culture
- Monitor operational KPIs and service levels, identifying opportunities for improvement
- Ensure the accurate and timely processing of customer information, results, and communications
- Coordinate team resources and staffing to maintain service continuity during peak periods and absences
- Deliver training, coaching, and ongoing development to team members
- Maintain training records, competency matrices, and Standard Operating Procedures (SOPs)
- Collaborate with internal stakeholders and third-party suppliers to support seamless service delivery
- Analyse performance data and provide recommendations to improve efficiency and customer outcomes
- Support quality assurance activities, audits, investigations, and change control processes
- Champion a 'right first time' approach to customer service and administration
About You
We're looking for a proactive and organised leader who thrives in a fast-paced environment and enjoys supporting both people and process improvement.
Essential Skills & Experience
- Previous experience supervising or managing an administrative team (3+ years)
- Strong leadership, coaching, and people development skills
- Excellent organisational and communication abilities
- Advanced Microsoft Office skills, including Excel, Word, PowerPoint, and Outlook
- Ability to manage competing priorities while maintaining accuracy and attention to detail
- Educated to A-Level standard or equivalent
Desirable
- Experience within Occupational Health, healthcare, clinical, scientific, or medical environments
- Knowledge of Salesforce, Power BI, or similar systems
- Experience working within quality-focused or regulated environments
What's in It for You?
- Opportunity to join a respected and growing healthcare organisation
- Collaborative and supportive working environment
- Career development and progression opportunities
- The chance to make a meaningful contribution to workplace health and wellbeing
- Competitive salary and benefits package
Apply Today
If you're an experienced Administration Team Leader, Customer Services Supervisor, or Operations Administrator looking for your next challenge, we'd love to hear from you. To apply, submit your CV today or contact Gemma for more information.
Vibe Recruit is acting as an Employment Business in relation to this vacancy.
Administration Supervisor employer: Vibe Recruit
Join a leading provider of Occupational Health services in Abingdon, where you will thrive in a collaborative and supportive environment dedicated to workplace health and wellbeing. As an Administration Supervisor, you will have the opportunity to develop your leadership skills while contributing to meaningful improvements in service delivery and team performance. With a focus on career development and a competitive salary, this role offers a rewarding path for those passionate about making a difference in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Administration Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for an Administration Supervisor role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your leadership skills and experience in managing administrative teams, as these are key for the Administration Supervisor role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. So go ahead, submit that CV and let’s get the conversation started!
We think you need these skills to ace Administration Supervisor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership and organisational abilities, as well as any relevant experience in administration or healthcare.
Showcase Your Achievements:Don’t just list your responsibilities; share specific achievements that demonstrate your impact in previous roles. Use numbers and examples to show how you’ve improved processes or led teams successfully.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for workplace health and wellbeing, and explain why you’re the perfect fit for the Administration Supervisor role. Keep it engaging and personal.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Vibe Recruit
✨Know Your Stuff
Make sure you understand the key responsibilities of the Administration Supervisor role. Familiarise yourself with the specifics of Occupational Health services and think about how your previous experience aligns with leading a team in this area.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership and coaching abilities. Think about times when you've motivated a team or improved processes, as these will resonate well with the interviewers looking for a proactive leader.
✨Be Data Savvy
Since the role involves monitoring KPIs and analysing performance data, brush up on your analytical skills. Be ready to discuss how you've used data to drive improvements in past roles, especially in administrative settings.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to workplace health and wellbeing. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values.
